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Kristine746

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Good evening,

A year ago, we bought and installed the version of prestashop 1.6.1.14 and the version appeared to be viral. The virus manifests itself through search engines, social networks, mobile phone searh engines, when the client, clicking on our store link is directed to viral, foreign pages, which are usually different and requiring specific actions..

We spent a lot of time and money to solved this problem but nothing helped.

We are very disappointed and hope you could help us to resolve this problem.

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Hi

Sorry to hear about that I know it can be very frustrating.

Could you tell us first what do you mean by " you bought " PrestaShop version 1.6.1.14 ? You purchased whole website/brand?

And for more information about that malware check this article https://www.prestashop.com/forums/topic/544579-major-security-issues-with-few-modules-and-themes/ and suggestion/links in that topic.

Good luck

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  • razaro changed the title to Virus

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