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21 hours ago, AromEssence said:

Hi everyone. 
Try my chance here. 
I'm on Prestashop 1.7.8.7, using free module VAT and have the same error: 

"VAT number validation service unavailable"

try a lot of things, nothing works.

and when my customers from Italy, Deutschland, Belgium ... have a VAT number, they don't paid taxes. It's works since years and suddenly last week, this doesn't work anymore. I thinks it's linked. 

Can someone find a solution? (Prestashop can help me... in exchange of 89€...). 
Thx

Hi,
What module are you using?
I have made a module for the this feature (here).

But in all honesty the official Vies database has quite some offline time every now and then.