Problem publishing my site live

[carlos1234567]

hi everyone

 

dont know if anyone can help been up for at least 24 hrs and nearly pulled all my hair out

i installed prestashop my hosting site and been creating my shop on the server side instead of my local side i have been using a temp web address,

 

so been logging in backend via a IP address then my domain and viewing my front end in the same way now my site is ready to go live so everyone else can view it on the web

 

i have read 1001 post on how to redirect everything to go live i have changed the PS_SHOP DOMAIN to my domain name and also PS_SHOP DOMAIN_SSL to the same

 

all my files are in the root folder

 

i have seen ppl saying change details in the settings.inc.php these are mine

 

define('_DB_SERVER_', 'localhost');

define('_DB_NAME_', 'cl26-a-prest-ue7');

define('_DB_USER_', 'cl26-a-prest-ue7');

define('_DB_PASSWD_', '3nrbn^DFd');

define('_DB_PREFIX_', 'ps_');

define('_MYSQL_ENGINE_', 'InnoDB');

define('_PS_CACHING_SYSTEM_', 'CacheMemcache');

define('_PS_CACHE_ENABLED_', '0');

define('_COOKIE_KEY_', 'QKRjLVcLPxHRqA6GdiKFNLiI549z76nMPtEN3H9mtAIKi5dXcD1Cf6zf');

define('_COOKIE_IV_', 'grxaEk8x');

define('_PS_CREATION_DATE_', '2016-11-26');

define('_PS_VERSION_', '1.6.1.10');

define('_RIJNDAEL_KEY_', 'xbh0xzIKGfsMDWG0aDL3nRy1xUJJvBrt');

define('_RIJNDAEL_IV_', 'oyWHGybs14r2wFAswre1eg==');

define('_PS_DIRECTORY_', '/../../');

 

 

Please please can someone help

Edited February 26, 2017 by carlos1234567 (see edit history)

[Dave L]

Hi

 

If all your files are in the root folder then you need:

 

define('_PS_DIRECTORY_', '/');

[GT ITECH]

Ok ok, actually you can access to your shop via an ip ? a domain name ?

 

Do you have correctly configured your final domain DNS to point to your live Prestashop installation ?

 

Can you access to your back office ? Change domain name here :

 

 

 

 

 

On the Base URI box, if your Prestashop Installation is not in a sub directory, please let a simple "/".

[carlos1234567]

Hi

 

If all your files are in the root folder then you need:

 

define('_PS_DIRECTORY_', '/');

 

 

hi thanks for the reply i have changed this in the config file  but still not working 

[carlos1234567]

Ok ok, actually you can access to your shop via an ip ? a domain name ?

 

Do you have correctly configured your final domain DNS to point to your live Prestashop installation ?

 

Can you access to your back office ? Change domain name here :

 

 

 

 

 

On the Base URI box, if your Prestashop Installation is not in a sub directory, please let a simple "/".

 

 

 

and yes all my files are in my public_html folder on my web server

 

 

i have cleared cookies and  smarty cache when i go and type my new domain in there's nothing all though i can still log into the admin side but dont look like it did before the change just plain text no graphics on a white background

[carlos1234567]

can anyone help please  these are the changes i have made to publish my prestashop site if i log into the BO and go to SEO/URL this is what i see below what is it i am missing please help the code in ps_SHOP_URL is the same as below mydomain.co.uk and the physical_uri is / as my files are in the root public_html

in ps_configuration the settings as exactly the same

 

Shop domain

mydomain.co.uk

 

SSL domain

mydomain.co.uk

 

Base URI

/

 

and this is the code out of my settings.inc.php

 

 

define('_DB_SERVER_', 'localhost');

define('_DB_NAME_', 'cl26-a-prest-ue7');

define('_DB_USER_', 'cl26-a-prest-ue7');

define('_DB_PASSWD_', '3nrbn^DFd');

define('_DB_PREFIX_', 'ps_');

define('_MYSQL_ENGINE_', 'InnoDB');

define('_PS_CACHING_SYSTEM_', 'CacheMemcache');

define('_PS_CACHE_ENABLED_', '0');

define('_COOKIE_KEY_', 'QKRjLVcLPxHRqA6GdiKFNLiI549z76nMPtEN3H9mtAIKi5dXcD1Cf6zf');

define('_COOKIE_IV_', 'grxaEk8x');

define('_PS_CREATION_DATE_', '2016-11-26');

define('_PS_VERSION_', '1.6.1.10');

define('_RIJNDAEL_KEY_', 'xbh0xzIKGfsMDWG0aDL3nRy1xUJJvBrt');

define('_RIJNDAEL_IV_', 'oyWHGybs14r2wFAswre1eg==');

define('_PS_DIRECTORY_', '/');

 

can anyone help please 

Edited February 26, 2017 by carlos1234567 (see edit history)

[GT ITECH]

Hum..... your live website is in dedicated server ? if yes, does the files permissions are correctly set ?

[carlos1234567]

Hum..... your live website is in dedicated server ? if yes, does the files permissions are correctly set ?

 

 

yeah my site was never created locally i was given a temp web address for hosting site and that's why i wanna remove the IP before my DOMAIN but now its ready to go live and  and how do i check the permissions where do i check that on the hosting side or presta side and what permission should it be set too..i also maybe think that's the issue may lay with the hosting company as i have searched my domain and no info comes up on whois but i purchased the domain months and months ago

[Dave L]

Do you have FTP access to your server? If yes you can use a FTP client such as Filezilla to see your directories and files. This is where you can check and if necessary, change the permissions.

 

You can find more information including about permissions here http://doc.prestashop.com/display/PS16/Installing+PrestaShop