There is 1 error. Product not found

[delvedesign]

I have added a product along with images, stock and made it available within a category.  However the problem arrises when I try to view the product on the front end of the website.

 

I can see the product at the category level, but I cannot 'quick view' it nor can I click into it to view the product detail page.  Instead I get the error:

 

There is 1 error. Product not found.

(the screen shot is attached)

 

I have another 1600 products on the website, and ALL of them are visible at the product level.  It's only this one product causing the problem.

 

This is the product page: http://www.gallerygiftsonline.co.uk/thimble-cabinets/36-space-thimble-cabinet.html

 

I'm using PrestaShop version: 1.6.1.4

 

[Guest]

There is a difference in the URL format

 

One that works:

 

http://www.gallerygiftsonline.co.uk/highclere-drinkware/highclere-wine-set-of-4.html

 

One that doesnt

 

http://www.gallerygiftsonline.co.uk/thimble-cabinets/36-space-thimble-cabinet.html

 

you can see the one that does not work has a 36- infront of the product name

 

Perhaps the friendly URL has changed and not updated. Check the friendly URl on the SEO tabof the product

[delvedesign]

There is a difference in the URL format

 

One that works:

 

http://www.gallerygiftsonline.co.uk/highclere-drinkware/highclere-wine-set-of-4.html

 

One that doesnt

 

http://www.gallerygiftsonline.co.uk/thimble-cabinets/36-space-thimble-cabinet.html

 

you can see the one that does not work has a 36- infront of the product name

 

Perhaps the friendly URL has changed and not updated. Check the friendly URl on the SEO tabof the product

 

It looks like the number in the url was causing the issue.  Once I removed the number, it started to work.