Funkeh Posted December 28, 2016 Share Posted December 28, 2016 (edited) i am in the process of setting up my website, and my customer can not make a payment, they get an error when trying to pay with paypal they get this error message. prestashop v1.6.1.10website is http://www.seamlesslybeautiful.com.au/ Edited December 31, 2016 by ZoeySheree1993 (see edit history) Link to comment Share on other sites More sharing options...
Funkeh Posted December 30, 2016 Author Share Posted December 30, 2016 still need help please this error seems to only appear on mobile, my customer was able to order on desktop Link to comment Share on other sites More sharing options...
Funkeh Posted December 31, 2016 Author Share Posted December 31, 2016 Nobody knows how to fix? Link to comment Share on other sites More sharing options...
Funkeh Posted January 4, 2017 Author Share Posted January 4, 2017 still no help on this? Link to comment Share on other sites More sharing options...
Guest Posted January 4, 2017 Share Posted January 4, 2017 Have you contacted the author of the paypal module? Link to comment Share on other sites More sharing options...
Funkeh Posted January 4, 2017 Author Share Posted January 4, 2017 the author is prestashop, would i just email them? Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2017 Share Posted January 5, 2017 Is it a paid module from Addons?> you can use the product page to contact the author Link to comment Share on other sites More sharing options...
Funkeh Posted January 5, 2017 Author Share Posted January 5, 2017 no it is a free moduel Link to comment Share on other sites More sharing options...
Guest Posted January 6, 2017 Share Posted January 6, 2017 Prestashop do not offer a free module so I am guessing it is the one created by 202ecommerce? http://addons.prestashop.com/en/payment-card-wallet/1748-paypal.html use the "contact develoer" on the right hand side Try searching google for that error code https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=paypal%20code%2010444 it looks like it might be to do with currencies. Make sure your currencies match Link to comment Share on other sites More sharing options...
Funkeh Posted January 8, 2017 Author Share Posted January 8, 2017 That is not the moduel i am using, this one i have says its from prestashop, i have not paid for it so im a little confused. Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2017 Share Posted January 8, 2017 This one then? http://addons.prestashop.com/en/payment-card-wallet/8277-.html It says by Prestashop, but in reality it is not Link to comment Share on other sites More sharing options...
Funkeh Posted January 9, 2017 Author Share Posted January 9, 2017 i dont think it is that one either. In my moduels in the back office it is called Paypal USA Canada Link to comment Share on other sites More sharing options...
Funkeh Posted January 9, 2017 Author Share Posted January 9, 2017 i have installed the European paypal moduel and it has fixed the issues i was having, thank you for your help Link to comment Share on other sites More sharing options...
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