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[SOLVED] Payment & Modules Tab cannot be displayed in Backoffice


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Since I updated to Prestashop 1.3 I get an error message when trying to display the Modules or Payment tab in the backoffice: "Page cannot be displayed". I had no problems installing it on my localhost however. I tried copying all the data from localhost to my website server, but the problem is persisting. Even using my backup database doesn't seem to help. And when I go back to version 1.2 I run into the same problem. Everything else seems to work just fine. Does anyone have any experience with this, or can anybody help?

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AdminModules.php and AdminPayment.php files seem to be in the right place, and they have the seem permissions as all other files in the Tabs-directory (0644). I've tried giving them 777 permission, but that didn't help either.

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Found it! In the PHP error log it showed the allowed memory size of 8Mb was exhausted when trying to open these tabs. So I asked my ISP to increase this to 32Mb, and my problem is solved!

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  • 4 months later...

I had a similar issue => this is definitely a problem regarding prestashop performance in back office.

i had an empty/blank "payment tab". To fix this, I had to remove manually in the database all the countries linked to a module.

please try to check all countries for every payment module (I had two modules in this case) and check for yourself if you get the same bug.

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