Can't save product edit interminttenly.

[alansheep]

Hi! I'm currently on 1.6.1.3. I'm sometimes having issues on saving the product edit.

 

After I made some changes to the product details, when I press "Save":
- Expected: the page redirects back to listing and said "Update success".

- Actual: the page just refresh itself and stayed in the detail page and all changes are reverted and not saved.

 

Or when I press "Save and stay"

- Expected: the page refresh iteslf and stayed in the detail page and said "Update success".

- Actual: the page refresh itself and stayed in the detail page but all changes are reverted and not saved.

 

I doesn't always happen, but I couldn't find a pattern which sometimes it happen more often than the other. To successfully update a product I had to repeatedly editing the products with the same detail again and keep clicking "Save" (and get reverted) and after a couple of times it will get saved eventually.

 

Any idea on what's gone wrong?

 

Thanks in advance!

Edited December 18, 2016 by alansheep (see edit history)

[2p12p1]

If you are using Chrome, try to use another browser (like Firefox or IE)

[alansheep]

If you are using Chrome, try to use another browser (like Firefox or IE)

Thanks I'll try and see.

[alansheep]

If you are using Chrome, try to use another browser (like Firefox or IE)

It is still the same on FireFox or IE. It only happens on product edit though. Everything else looks fine.

[JayLab]

Have you looking for a js error in your page ? Is everything green ?

[alansheep]

Have you looking for a js error in your page ? Is everything green ?

The console log doesn't really show anything special. I do get "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/" but it shows for either successful edit and failed edit.

[joseantgv]

The console log doesn't really show anything special. I do get "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/" but it shows for either successful edit and failed edit.

 

I think that you should apply these changes:

 

http://build.prestashop.com/news/prestashop-1619-maintenance-release/

 

Or change your browser, as I suppose that you are using Chrome.

Edited January 10, 2017 by joseantgv (see edit history)