Error 500 , version 1.6.1.2

[Elaine Leung]

Hi

 

I went into the modules and see some modules needed to upgrade. Just press the button.

Now I am in a big problem.  When visiter visits my site, it has

HTTP 500 error That’s odd… the website can’t display this page.

 

When I in the back office, press modules

 

I get this:

 

[PrestaShop] Fatal error in module file :/home/natur061/public_html/modules/statsdata/statsdata.php:
syntax error, unexpected '['

 

Please help: what can I do to solve this problem.

 

Thank you in advance.

Edited November 30, 2016 by Elaine Leung (see edit history)

[Xwioch]

Hi, I know it's maybe obvious, but first you checked if in this file (/home/natur061/public_html/modules/statsdata/statsdata.php) there is for real this syntax error?

Second thing, you got a backup of your website? If you have one is the moment to use it, because obviously something went wrong with the modules update.

And can you please share your site? I can't probably help you so much, but I only want to see a thing.

Edited November 30, 2016 by Xwioch (see edit history)

[Knowband Plugins]

Please try repeating the steps after enabling error debugging and post the issues shown here so that we can help you accordingly.

 

FYI, to enable error debugging you can follow the steps below.

 

- open file: config/defines.inc.php (using FTP or hosting control panel)

 

- change false-->true:

 

define('_PS_MODE_DEV_', false);

 

define('_PS_MODE_DEV_', true);

[Elaine Leung]

Thank you so much for the helpful tips.

 

My website was experiencing an error. The hosting support team said when visiting my site, they saw a blank page (500 error). This error is due to an error in the sites code. The problem is /home/natur061/public_html/modules/statsdata/statsdata.php. There is a syntax error in the statsdata module.

They went ahead and disabled the statsdata module by renaming the statsdata folder to statsdata.disabled and the site is now loading.

 

The problem is not solved and it only enable the website to load. My site is www.naturalskincarelondon.co.uk

 

[Xwioch]

Thank you so much for the helpful tips.

 

My website was experiencing an error. The hosting support team said when visiting my site, they saw a blank page (500 error). This error is due to an error in the sites code. The problem is /home/natur061/public_html/modules/statsdata/statsdata.php. There is a syntax error in the statsdata module.

They went ahead and disabled the statsdata module by renaming the statsdata folder to statsdata.disabled and the site is now loading.

 

The problem is not solved and it only enable the website to load. My site is www.naturalskincarelondon.co.uk

 

 

Well the problem is not solved because you need this module (statsdata) ? 

Because the shop seems working and I think people can buy stuffs. 

If you want back your module the only way (on my opinion) is check if there is for real a syntax error (as I said), so open this file (statsdata.php) with a text editor such as notepad++ and see if there is a not needed "[". Active the module and see what happen. 

If this is useless I think you can only wait another release of the module, upgrade it when availabe and hope developers fix this problem. 

 

EDIT: You can also post there the statsdata.php's code and we can check togheter if there is something wrong. 

Edited December 1, 2016 by Xwioch (see edit history)

[Elaine Leung]

Thank you Xwioch

 

I use notepad++ and can't see a not needed "("

 

 

<?php
/*
* 2007-2016 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Academic Free License (AFL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* http://opensource.org/licenses/afl-3.0.php
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <[email protected]>
*  @copyright  2007-2016 PrestaShop SA
*  @license    http://opensource.org/licenses/afl-3.0.php  Academic Free License (AFL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*/

if (!defined('_PS_VERSION_')) {
    exit;
}

class StatsData extends Module
{
    public function __construct()
    {
        $this->name = 'statsdata';
        $this->tab = 'analytics_stats';
        $this->version = '1.6.0';
        $this->author = 'PrestaShop';
        $this->need_instance = 0;

        $this->bootstrap = true;
        parent::__construct();

        $this->displayName = $this->l('Data mining for statistics');
        $this->description = $this->l('This module must be enabled if you want to use statistics.');
        $this->ps_versions_compliancy = array('min' => '1.6', 'max' => _PS_VERSION_);
    }

    public function install()
    {
        if (_PS_VERSION_ >= 1.7) {
            $hookFooter = 'displayBeforeBodyClosingTag';
        } else {
            $hookFooter = 'footer';
        }
        return (parent::install()
            && $this->registerHook($hookFooter)
            && $this->registerHook('authentication')
            && $this->registerHook('createAccount'));
    }

    public function getContent()
    {
        $html = '';
        if (Tools::isSubmit('submitStatsData')) {
            Configuration::updateValue('PS_STATSDATA_CUSTOMER_PAGESVIEWS', (int)Tools::getValue('PS_STATSDATA_CUSTOMER_PAGESVIEWS'));
            Configuration::updateValue('PS_STATSDATA_PAGESVIEWS', (int)Tools::getValue('PS_STATSDATA_PAGESVIEWS'));
            Configuration::updateValue('PS_STATSDATA_PLUGINS', (int)Tools::getValue('PS_STATSDATA_PLUGINS'));
            $html .= $this->displayConfirmation($this->l('Configuration updated'));
        }

        $html .= $this->renderForm();

        return $html;
    }

    public function hookFooter($params)
    {
        if (_PS_VERSION_ < 1.7) {
            $script_content_plugins = $this->getScriptPlugins($params);
            $script_content_pages_views = $this->getScriptCustomerPagesViews($params);

            return $script_content_plugins . $script_content_pages_views;
        }

        return false;
    }

    public function hookDisplayBeforeBodyClosingTag($params)
    {
        if (_PS_VERSION_ >= 1.7) {
            $script_content_plugins = $this->getScriptPlugins($params);
            $script_content_pages_views = $this->getScriptCustomerPagesViews($params);

            return $script_content_plugins . $script_content_pages_views;
        }

        return false;
    }

    private function getScriptPlugins($params)
    {
        if (!isset($params['cookie']->id_guest)) {
            Guest::setNewGuest($params['cookie']);

            if (Configuration::get('PS_STATSDATA_PLUGINS')) {
                if (_PS_VERSION_ >= 1.7) {
                    $this->context->controller->registerJavascript('modules-plugindetect', 'modules/'.$this->name.'/js/plugindetect.js', ['position' => 'bottom', 'priority' => 150]);
                } else {
                    $this->context->controller->addJS($this->_path.'js/plugindetect.js');
                }

                $token = sha1($params['cookie']->id_guest._COOKIE_KEY_);
                return '<script type="text/javascript">
$(document).ready(function() {
plugins = new Object;
plugins.adobe_director = (PluginDetect.getVersion("Shockwave") != null) ? 1 : 0;
plugins.adobe_flash = (PluginDetect.getVersion("Flash") != null) ? 1 : 0;
plugins.apple_quicktime = (PluginDetect.getVersion("QuickTime") != null) ? 1 : 0;
plugins.windows_media = (PluginDetect.getVersion("WindowsMediaPlayer") != null) ? 1 : 0;
plugins.sun_java = (PluginDetect.getVersion("java") != null) ? 1 : 0;
plugins.real_player = (PluginDetect.getVersion("RealPlayer") != null) ? 1 : 0;

navinfo = { screen_resolution_x: screen.width, screen_resolution_y: screen.height, screen_color:screen.colorDepth};
for (var i in plugins)
navinfo = plugins;
navinfo.type = "navinfo";
navinfo.id_guest = "'.(int)$params['cookie']->id_guest.'";
navinfo.token = "'.$token.'";

});
</script>';
            }
        }

        return '';
    }

 

 

 

    private function getScriptCustomerPagesViews($params)
    {
        // Record the guest path then increment the visit counter of the page
        $token_array = Connection::setPageConnection($params['cookie']);
        ConnectionsSource::logHttpReferer();
        if (Configuration::get('PS_STATSDATA_PAGESVIEWS')) {
            Page::setPageViewed($token_array['id_page']);
        }

        if (Configuration::get('PS_STATSDATA_CUSTOMER_PAGESVIEWS')) {
            // Ajax request sending the time spend on the page
            $token = sha1($token_array['id_connections'].$token_array['id_page'].$token_array['time_start']._COOKIE_KEY_);
            return '<script type="text/javascript">
var time_start;
$(window).load(
function() {
time_start = new Date();
}
);
$(window).unload(
function() {
var time_end = new Date();
var pagetime = new Object;
pagetime.type = "pagetime";
pagetime.id_connections = "'.(int)$token_array['id_connections'].'";
pagetime.id_page = "'.(int)$token_array['id_page'].'";
pagetime.time_start = "'.$token_array['time_start'].'";
pagetime.token = "'.$token.'";
pagetime.time = time_end-time_start;

}
);
</script>';
        }

        return '';
    }

    public function hookCreateAccount($params)
    {
        return $this->hookAuthentication($params);
    }

    public function hookAuthentication($params)
    {
        // Update or merge the guest with the customer id (login and account creation)
        $guest = new Guest($params['cookie']->id_guest);
        $result = Db::getInstance()->getRow('
SELECT `id_guest`
FROM `'._DB_PREFIX_.'guest`
WHERE `id_customer` = '.(int)$params['cookie']->id_customer);

        if ((int)$result['id_guest']) {
            // The new guest is merged with the old one when it's connecting to an account
            $guest->mergeWithCustomer($result['id_guest'], $params['cookie']->id_customer);
            $params['cookie']->id_guest = $guest->id;
        } else {
            // The guest is duplicated if it has multiple customer accounts
            $method = ($guest->id_customer) ? 'add' : 'update';
            $guest->id_customer = $params['cookie']->id_customer;
            $guest->{$method}();
        }
    }

    public function renderForm()
    {
        $fields_form = array(
            'form' => array(
                'legend' => array(
                    'title' => $this->l('Settings'),
                    'icon' => 'icon-cogs'
                ),
                'input' => array(
                    array(
                        'type' => 'switch',
                        'label' => $this->l('Save page views for each customer'),
                        'name' => 'PS_STATSDATA_CUSTOMER_PAGESVIEWS',
                        'desc' => $this->l('Storing customer page views uses a lot of CPU resources and database space. Only enable if your server can handle it.'),
                        'values' => array(
                            array(
                                'id' => 'active_on',
                                'value' => 1,
                                'label' => $this->l('Enabled')
                            ),
                            array(
                                'id' => 'active_off',
                                'value' => 0,
                                'label' => $this->l('Disabled')
                            )
                        ),
                    ),
                    array(
                        'type' => 'switch',
                        'label' => $this->l('Save global page views'),
                        'name' => 'PS_STATSDATA_PAGESVIEWS',
                        'desc' => $this->l('Global page views uses fewer resources than customer\'s, but it uses resources nonetheless.'),
                        'values' => array(
                            array(
                                'id' => 'active_on',
                                'value' => 1,
                                'label' => $this->l('Enabled')
                            ),
                            array(
                                'id' => 'active_off',
                                'value' => 0,
                                'label' => $this->l('Disabled')
                            )
                        ),
                    ),
                    array(
                        'type' => 'switch',
                        'label' => $this->l('Plugins detection'),
                        'name' => 'PS_STATSDATA_PLUGINS',
                        'desc' => $this->l('Plugins detection loads an extra 20 kb JavaScript file once for new visitors.'),
                        'values' => array(
                            array(
                                'id' => 'active_on',
                                'value' => 1,
                                'label' => $this->l('Enabled')
                            ),
                            array(
                                'id' => 'active_off',
                                'value' => 0,
                                'label' => $this->l('Disabled')
                            )
                        ),
                    )
                ),
                'submit' => array(
                    'title' => $this->l('Save'),
                )
            ),
        );

        $helper = new HelperForm();
        $helper->show_toolbar = false;
        $helper->table = $this->table;
        $lang = new Language((int)Configuration::get('PS_LANG_DEFAULT'));
        $helper->default_form_language = $lang->id;
        $helper->allow_employee_form_lang = Configuration::get('PS_BO_ALLOW_EMPLOYEE_FORM_LANG') ? Configuration::get('PS_BO_ALLOW_EMPLOYEE_FORM_LANG') : 0;
        $this->fields_form = array();

        $helper->identifier = $this->identifier;
        $helper->submit_action = 'submitStatsData';
        $helper->currentIndex = $this->context->link->getAdminLink('AdminModules', false).'&configure='.$this->name.'&tab_module='.$this->tab.'&module_name='.$this->name;
        $helper->token = Tools::getAdminTokenLite('AdminModules');
        $helper->tpl_vars = array(
            'fields_value' => $this->getConfigFieldsValues(),
            'languages' => $this->context->controller->getLanguages(),
            'id_language' => $this->context->language->id
        );

        return $helper->generateForm(array($fields_form));
    }

    public function getConfigFieldsValues()
    {
        return array(
            'PS_STATSDATA_CUSTOMER_PAGESVIEWS' => Tools::getValue('PS_STATSDATA_CUSTOMER_PAGESVIEWS', Configuration::get('PS_STATSDATA_CUSTOMER_PAGESVIEWS')),
            'PS_STATSDATA_PAGESVIEWS' => Tools::getValue('PS_STATSDATA_PAGESVIEWS', Configuration::get('PS_STATSDATA_PAGESVIEWS')),
            'PS_STATSDATA_PLUGINS' => Tools::getValue('PS_STATSDATA_PLUGINS', Configuration::get('PS_STATSDATA_PLUGINS')),
        );
    }
}
 

 

The above is the statsdata.php code

 

Thanks.

[rocky]

That error occurs when the [] notation is used to create an array in a version of PHP older than 5.4 that doesn't support it. It's the following line causing the problem:

$this->context->controller->registerJavascript('modules-plugindetect', 'modules/'.$this->name.'/js/plugindetect.js', ['position' => 'bottom', 'priority' => 150]);

Change it to:

$this->context->controller->registerJavascript('modules-plugindetect', 'modules/'.$this->name.'/js/plugindetect.js', array('position' => 'bottom', 'priority' => 150));