highflya Posted May 27, 2010 Share Posted May 27, 2010 Hey all ,This should be a simple one . When a customer purchases through bankwire, everything works fine, however I don't receive any notification that they have paid via the bank option . All other email communication from the site works, so is there a way to solve this ?Cheers Link to comment Share on other sites More sharing options...
rocky Posted May 27, 2010 Share Posted May 27, 2010 Check that bankwire.html and bankwire.txt exist in the mails directory for all your languages. If they are, go to Orders > Statuses, edit "Awaiting bankwire payment" and check that "Send e-mail to customer when order is changed to this status" is ticked. Link to comment Share on other sites More sharing options...
highflya Posted May 27, 2010 Author Share Posted May 27, 2010 Hey RockyI've dbl checked the settings you told me, and there all accounted for and the box is ticked . Is there any other reason why it might not of come through ? Link to comment Share on other sites More sharing options...
rocky Posted May 27, 2010 Share Posted May 27, 2010 I can't think of any other reason it wouldn't work. What version of PrestaShop are you using? I know that modules/bankwire/validation.php was modified in PrestaShop v1.3 to fix some bugs. Perhaps you have encountered one of those bugs. Link to comment Share on other sites More sharing options...
highflya Posted May 27, 2010 Author Share Posted May 27, 2010 i havn't upgraded up so i'm using version 1.2.5.0 Link to comment Share on other sites More sharing options...
rocky Posted May 27, 2010 Share Posted May 27, 2010 I don't understand why the bankwire email wouldn't be sent for you, while all your other emails are being sent. The only thing I can do is suggest that you try upgrading to PrestaShop v1.3. Hopefully, the new bankwire code in it will fix your issue. Link to comment Share on other sites More sharing options...
overdoze Posted September 24, 2010 Share Posted September 24, 2010 Hii have a problem with bankwire,exactly in validation.php.After confirmation of the order I have a blank page, i dont understand where is the problem coz I have a local installation of my shop and it runs well.I use PS 1.2.5Help plz Link to comment Share on other sites More sharing options...
rocky Posted September 24, 2010 Share Posted September 24, 2010 Edit config/config.inc.php and temporarily change 'display_errors' from 'off' to 'on', then you should get an error message instead of a blank page. Post the error message here. Link to comment Share on other sites More sharing options...
overdoze Posted September 24, 2010 Share Posted September 24, 2010 i turn it on but no error displayed !!!also I have pictures in the header that are gone Link to comment Share on other sites More sharing options...
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