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Prevent the customer from completing an order if a shipping quote does not apply


caesar1

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Hi,

 

I am somewhat new to PrestaShop. I need to prevent the customer from completing an order if a shipping quote does not apply to the current order. 

 

I have only one shipping carrier, with a limited weight range. I have already disabled the free carrier option in Shipment module, but when a customer order exceeds the range, it says that shipment is free!...

 

Anyone encountered this issue before is kindly invited to help.

 

Thanks.

 

 

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Try this: in back ofiice edit your carrier and on second tab where prices are check this setting 

 

Out-of-range behavior 

 

set it to disable carrier. 

Then it should not display carrier in checkout if order weight exceeds limit.

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