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Subcategories not working


Bleu de Cocagne

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Hi everybody!

 

About to launch my store, but needed to add some sub-categories. The thing is:

 

- I have 4 main menu tabs (categories) WOMAN / MAN / ONE OF A KIND / PRE ORDER

- PRE ORDER already had 2 sub-categories, Woman and Man, and they were working just fine (Pre order showed everything, Woman only ladies stuff, Man only gentleman stuff)

 

- today i've added subcategories to the other 3 categories, but they don't work! Why?

 

What i've done:

- Created the subcategories in the menu module;

- Created the subcategories inside the categories, when in Catalog;

- I've compared all the info between the new ones and the Pre Order and it's all equal.

 

You can check the shop here: http://www.bleudecocagne.fr/shop

 

Help!  :blush:

 

Thank you all in advance!

 

Regards,

Edited by Bleu de Cocagne (see edit history)
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Hi everybody!

 

About to launch my store, but needed to add some sub-categories. The thing is:

 

- I have 4 main menu tabs (categories) WOMAN / MAN / ONE OF A KIND / PRE ORDER

- PRE ORDER already had 2 sub-categories, Woman and Man, and they were working just fine (Pre order showed everything, Woman only ladies stuff, Man only gentleman stuff)

 

- today i've added subcategories to the other 3 categories, but they don't work! Why?

 

What i've done:

- Created the subcategories in the menu module;

- Created the subcategories inside the categories, when in Catalog;

- I've compared all the info between the new ones and the Pre Order and it's all equal.

 

You can check the shop here: http://www.bleudecocagne.fr/shop

 

Help!  :blush:

 

Thank you all in advance!

 

Regards,

As I can see from your sitemap your categories are displayed well in the menu, I mean all your product categories are displayed.

Are you sure you added new subcateogories and also enabled them to be active?

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Yes, they are all active (image attached). 

 

When i say they don't work i mean that they are showing but when i click Woman > Pants (i.e.) the link don't follow the path. In Pre Order > Woman we can even see the path above the images (image attached).

 

Thank you!

post-1148859-0-28018700-1475748849_thumb.jpg

post-1148859-0-65643100-1475749010_thumb.jpg

post-1148859-0-95200800-1475749114_thumb.png

Edited by Bleu de Cocagne (see edit history)
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Well i believe i've done that already, the menu module is not that complex...

Contacted the developers of theme already.

 

If anybody as any other hint will gladly receive it  :rolleyes:

 

Regards,

You may also try something else.

When adding a new submenu item, you can set the "Link" option for the "Menu type" input.

This way you are in control of the submenu links.

Oh, and the links you can take them from here if you want to be faster.

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