unclemaps Posted September 22, 2016 Share Posted September 22, 2016 I'm trying to login to back-office but I cant.. I get no error. When I try "forgot password" the same happens. Please see video. https://www.dropbox.com/s/3jme0xuyygqjlwt/login%20issue.mov?dl=0 I'm on Prestashop 1.6.1.5. Tried safari, chrome, firefox etc. Deleted Presta cache, browser cookies, cache.. Refreshed.. Tried to give chmod 777 on the entire prestashop installation recursively. Nothing works BUT when I try another user I also have access to, it works.. Whats going on? Link to comment Share on other sites More sharing options...
modprestashop Posted September 22, 2016 Share Posted September 22, 2016 Are you sure email are you trying to login is exists in your employee details? Link to comment Share on other sites More sharing options...
unclemaps Posted September 22, 2016 Author Share Posted September 22, 2016 100% sure Please also notice that i could input anything (as long as it is correctly formated e-mail) and it will react the same way. Link to comment Share on other sites More sharing options...
modprestashop Posted September 22, 2016 Share Posted September 22, 2016 Check browser console XHR request while login. It may possible there is an error. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 23, 2016 Share Posted September 23, 2016 try entering using incognito or clear cookies for your domain in your browser. Hopefully that solves issue. Link to comment Share on other sites More sharing options...
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