No Authentication / Login or User Pages

[hanisnl]

Hello !

I have the following issue : the Customers can not access : login / registration / my account or other member pages.

 

I did read all that I could find on the matter, but nothing seems to fix my issue .

I do have define('_PS_MODE_DEV_', true); defined . ... but there are no errors .
I don't have any www in SEO URLs .

 

Prestashop : 1.6.1.6
Theme : SecurityEssentials

Domain and Links : http://security-solution.ro
Authentication : http://security-solution.ro/autentificare
Create account : http://security-solution.ro/autentificare?create_account=1

The weird part is that a customer can add products to cart and he can checkout ... but he can not use the details to login / he can not access user pages or links .

How can I begin to debug this horrible nightmare ?! HELP !

Thanks ..

Edited August 21, 2016 by hanisnl (see edit history)

[vekia]

its a custom theme so i bet that it is a case of your theme authentication.tpl file where the form to log in / register is different than default one

[hanisnl]

So I guess I have to look up the latest authtentication.tpl file from the default theme and see if it works with the custom theme, correct ?

[hanisnl]

you were so very right ... it was the authentication.tpl ... the lesson is : never buy themes that have very poor / non-existing support .. never !

[vekia]

so, you need to do some minor (i suppose) changes to authentication.tpl to make it work in your theme properly