Tags: Product list is empty in Catalog > Tags

[benzachar]

Dear All,

 

My first message, but I already spent hours on the forum to build my website.

Very useful and life saving! Thank you for all the support.

 

This time I have to make my own topic as I didn't find an answer for my problem.

 

Yesterday I imported new tags with the CSV Import tool. It worked and the tags are on all my products, as you can see on this screenshot: http://prnt.sc/c3skkw

 

The problem is in Catalog > Tags.

I see that there are some products on all my tags: http://prnt.sc/c3sloy

But when I click on a tag the list is empty: http://prnt.sc/c3sly9

And there are only empty tags on the Front End.

 

Did it happens to someone else? How did you fix it (not manually I mean, selecting all products for every tag)?

 

Thank you in advance.

 

Ben

[sandipchandela]

try this one.

 https://www.prestashop.com/forums/topic/503170-remove-blankempty-tags/

[benzachar]

Hi archSandy,

 

Thank you for your answer. It's similar to my problem indeed.

 

I changed blocktags.tpl as you explained in the other thread: http://prnt.sc/cc22il Is the syntax ok?

Then I changed Template compilation and cache and refreshed my page (I also checked with a private window).

 

I don't even have the empty boxes on the category page anymore. I used to have empty tags, but now there is nothing at all: http://sartoriasapone.com/17-bands

 

Any idea what I can try?

[sandipchandela]

yes, syntax is right.

site is working fine - http://sartoriasapone.com/17-bands

 

njoya

[benzachar]

It does not work on my side. This is what I see: http://prnt.sc/cd6jh7

There are no tags at all, just the block, empty. I tried on another device, and I can't see any tag as well.

 

Update: I had 2 products disabled, because I was missing pictures. I enabled them today. Now I have 1 tag http://prnt.sc/cd8gnn but only one...

 

Update 2: This is the same tag I have on all pages... even those not related to this tag.

Edited September 2, 2016 by benzachar (see edit history)

[benzachar]

Any new on this subject? I started blogging on my website and I realized just today that the tags for the blog posts are not visible as well... Any help is appreciated If you want to check, I just put tags on 1 article, as it's not working: http://sartoriasapone.com/blog/16_wearing-belt-right-direction.html

[benzachar]

So, as there's no solution, I hid the tags with a css.