rainburkeen1 Posted July 13, 2016 Share Posted July 13, 2016 Hi There, Can someone please let me know why my customers receive their confirmation email but i received no email telling me i have a new order? If i hadn't logged in to presta shop to see i had a new order with pending payment (bank wire) i would never have known. Thanks!! Link to comment Share on other sites More sharing options...
vekia Posted July 13, 2016 Share Posted July 13, 2016 helloemail alerts module is enabled? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted July 14, 2016 Share Posted July 14, 2016 Hi, Is issue coming only with bank wire/transfer? If not then please check email alert setting as suggested by Vekia. Link to comment Share on other sites More sharing options...
rainburkeen1 Posted July 14, 2016 Author Share Posted July 14, 2016 Wow! Thanks to you both! I had no idea I needed to set up the module for that. 1 Link to comment Share on other sites More sharing options...
Knowband Plugins Posted July 14, 2016 Share Posted July 14, 2016 Wow! Thanks to you both! I had no idea I needed to set up the module for that. Good to know that your issue is resolved Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now