maheu Posted July 12, 2016 Share Posted July 12, 2016 Hi, I recently installed PrestaShop for a little onlineshop for a non-profit organisation. We sell there physical products and also virtual products. For physical products of course we need the simple storage management, but for virtual products it is not needed. How can I switch it off for single products? Now a buyer gets the notification that the product is not in stock. I thought about just adding few thousand as available quantity but it doesn't seem very "clean" to me. So how can I just deactivate the function for single products? Thanks for your help! Cheers! Link to comment Share on other sites More sharing options...
Adeko.nl Posted July 12, 2016 Share Posted July 12, 2016 In the PrestaShop 1.6 backend you go to the product in the catalog. You can go the "Quantity" tab and allow orders when out of stock. The stock will still be updated so if stock is 0 after a order it will be -1. You can also edit the message the customers get (global and product-specific) when a product is out of stock in the "Quantity" tab on the product page like: Always in stock. Hope this is helpfull for you! With friendly regards, The Adeko team! Link to comment Share on other sites More sharing options...
maheu Posted July 12, 2016 Author Share Posted July 12, 2016 Thanks for your answer! I already set up the option to accept orders, if the product is out of stock. Still the costumer gets the out of stock message and also in the backend at "orders" the status of the particular order is "out of stock". Cheers! Link to comment Share on other sites More sharing options...
maheu Posted July 14, 2016 Author Share Posted July 14, 2016 Is there really no solution for that problem? I can't imagine to be the only one who sells physical and virtual products at the same time Kind regards, maheu Link to comment Share on other sites More sharing options...
Adeko.nl Posted July 14, 2016 Share Posted July 14, 2016 Hi Maheu, Did you change these settings at product level or at webshop level? I can imagine you want to use the stock in the physical products, so if you use both physical and virtual products this could be a problem for your stock management. Were sorry but there is no real sollution for this at the moment. At this moment the only sollution is giving the virtual product a stock of 9999. With friendly regards, The Adeko team! Link to comment Share on other sites More sharing options...
maheu Posted July 14, 2016 Author Share Posted July 14, 2016 Ok, that's a pity. But thank you very much for your help! Kind regards, maheu Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now