Help! Add to Cart Buttons disappeared

[dharrison]

Hi all

 

 

Prestashop version 1.6.1.5

 

I am just getting to grips with creating my first Prestashop site and I have run into problems.

 

We sell boots so each boots has an attributes of sizes 3 to 7.

 

I set up the product with a unit price which is the same throughout regardless of size.

 

But now add to button doesn't appear and neither does the price.

 

I have tried a number of things form previous support threads

 

• I have disabled Catalog Only.
• I have switched back to default theme
• Smarty cache has been cleared
• Advanced stock management is switched off.
• All attributes are in stock.  (As I said there's no difference in price so haven't adjusted any price difference)

And none of these changes have made any difference.

 

The test site can be viewed at http://wellingtonbare.com.gridhosted.co.uk/Site/ and hopefully you can see what I've done wrong.

 

I appreciate any advice gratefully.  I think this ecommerce software is a breeze in comparison to the previous ones I've used, but this I just cannot get my head round.

Edited June 18, 2016 by dharrison (see edit history)

[selectshop.at]

You are sure, your theme is designed for Prestashop 1.6.1.5. ? Was it working before and you did an upgrade after ? Perhaps you are using on your theme old JS or other integrated code.

 

Disable all overrides and non-native modules on your back-office, clear cache again and verify.

[dharrison]

Hi SelectShop

 

I modified the template based on the original default-bootstrap.  I have tried both templates and the problem still exists.

 

I may have added a scrolling script for the link effect.  Will try this and keep you updated.

 

Thanks

[dharrison]

Ok I have uninstalled all modules and switched to default template (which has no modificiations) and I still have the issue.

 

I have had the featured products or top horizontal menu enabled and with either, I get no cart buttons or price displayed.

 

I've even added a product without any attributes to ensure that this isn't the cause.

 

This worked at some point because I was able to make a test purchase using payPal Sandbox.  All I did after then was add the site to the live server.

Edited June 20, 2016 by dharrison (see edit history)

[dharrison]

Ok I have found the problem.  Visitors and guest profiles were disabled (I can't excplain why)

 

So i went to Customers - Groups and enables "Show prices" for both visitors and guests.

 

And now I see price and add to cart.

 

Phew!  Thanks for your help Selectshop.at

Edited June 20, 2016 by dharrison (see edit history)