Impossible to update product - spinning arrows

[spiceman]

Hi, I'm experiencing a strange problem: when I try to update a product, the page seems to start to load but not complete loading.

The two spinning arrows continue to rotate and nothing happen.

Could someone give me a suggestion to solve this problem?

I cannot update any product, so the shop is useless.

Thanks

 

P.S. I have the  1.5.2.0

 

[musicmaster]

Prestashop loads each of the tabs of the product edit page separately (each is a separate ajax command). If one of them doesn't load it can lead to those spinning buttons.

 

My suggestions are:

 - check all the tabs of the product edit page to see if there are problems on any of them. 

 - check the error logs of your server (php and apache)

 - if both don't deliver results - check of javascript errors.

[spiceman]

Dear musicmaster, thanks for your suggestion.

Unfortunately I cannot open the product page to check the tabs.  The spinning arrows start to rotate as soon as I open the product page to modify something.

Maybe some updated module is not compatible with 1.5.2.0 ?

If so, how to reinstall old modules?

[musicmaster]

You can go to the modules directory and rename modules that your suspect of causing problems. That is an easy way to disable them - although I am not sure whether it will work correctly with modules that use overrides (but these are a small minority).

[spiceman]

I will try and revert. Tomorrow, because I'm out of office today.

In the meanwhile, thanks for help