Postfinance Payment Module Error 500 after transaction done

[WEMS]

I use Postfinance and after the payment transaction is done and accepted, I'm forwarded to an error http 500 white internal website.

[PrestaHeroes USA]

Hi, when you receive 500 or blank page you need to enable PrestaShop debug mode:

 

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

then when you have php error you may find easy answer.

[WEMS]

When I active debug mode I get error message by adding a product in the cart: 

 

Impossible to add the product to the cart.

textStatus: 'parsererror'
errorThrown: 'SyntaxError: Unexpected token < in JSON at position 0'
responseText:

Notice: Trying to get property of non-object in /home/swissp8/public_html/swissprimenails.ch/classes/Tools.php on line 1222
{"products":[{"id":1864,"link":"http:\/\/www.swissprimenails.ch\/index.php?id_product=1864&controller=product&id_lang=1","quantity":2,"image":"http:\/\/www.swissprimenails.ch\/img\/p\/en-default-thumb_default.jpg","image_wid

[WEMS]

I see the cart in with the article I have added I'm able to make the test payment. And today I'm forwarded to an error 404 internal window and don't see any debug issue.

[WEMS]

As both are payment module, maybe the issue are in relation: https://www.prestashop.com/forums/topic/530762-issueerror-after-saving-paypal-identification-info/?do=findComment&comment=2333541

[WEMS]

​El Patron, do you need all the error message I have in the template when debug is on ?

[WEMS]

The shop is ready and we should go online ASAP. Any news ?

Edited May 27, 2016 by WEMS (see edit history)

[PrestaHeroes USA]

ok, I don't know exact answer to issue.  It's all rather odd.  At this point I would consider posting in job offers.  There I think you will find someone that can debug/fix for very small charge.  The .js error is what makes all this so difficult as it's the least informative.

 

Find your php error log from hosting control panel,  I am not 100% sure the error you see from browser is the actual error...maybe we see some good info there.

[NiCheng]

Dear all,

 

exactly the same problem. In postfinance backend I see the transaction correct, but the prestashop show "hack attempt". The payment is not successful. Still waiting for an answer. 

 

@WEMS, do you resolve your problem?

 

Thanks and regards

 

Cheng

[WEMS]

Hi, of course not after this long time. Contact the Postfinance support and they will help you directly !

[NiCheng]

Thanks WEMS. I called PostFinance, they make a test, but it is clear that the module has problem.

[WEMS]

Postfinance directly will not find a solution for module issue and they are a little limited. Which module do you have exactly ? Can you send me a link ?

[NiCheng]

The most expensive one from PrestaShop team. The name is "PostFinance Payment", but currently I can not find it on the prestashop market, therefore no link. I drop message to the support, but no answer. 

 

Do you get the same one?

[WEMS]

There are 4 Plugin named Postfinance and I should see exactly the link to know if we have the same developer.

[PrestaHeroes USA]

If you never get the underlying php error (500)...then you  will never progress...

[NiCheng]

@WEMS: if you mean the 4 modules showed after you search for "PostFinance", then none of them. The module name is exactly "PostFinance Payment". 

 

@El Patron: thanks for your feedback. No, I don't get the php error (500), only "Hack attempt". The same as I go directly to: "http://www.mind-werk.ch/modules/postfinance/validation.php" without any parameters. What do you mean with "never progress"? 

 

The validation.php is as following:

<?php
/**
* 2007-2015 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Academic Free License (AFL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* http://opensource.org/licenses/afl-3.0.php
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
* @author    PrestaShop SA <[email protected]>
* @copyright 2007-2015 PrestaShop SA
* @license   http://opensource.org/licenses/afl-3.0.php  Academic Free License (AFL 3.0)
* International Registered Trademark & Property of PrestaShop SA
*/


include(dirname(__FILE__).'/../../config/config.inc.php');
include(dirname(__FILE__).'/postfinance.php');


$post_finance = new PostFinance();
$values = $post_finance->getReturnValues();


$live_mode = (int)Configuration::get($post_finance->name.'_LIVE_MODE');
$response_code = $values['NCERROR'];


$order_msg = '';
/* Check 3D Secure */
if (isset($values['STATUS_3D']))
{
$status_3d = pSQL($values['STATUS_3D']);
if ($status_3d != 'Y')
$order_msg .= '3D Secure failure. Returned 3D Secure status :'.$status_3d;
}


if ($live_mode === 0) /* If module is in testing mode */
{
if (empty($order_msg) && $response_code == '0')
{
$order_msg = '***TEST*** : '.$post_finance->l('Validated Payment')."\n";
$statut = _PS_OS_PAYMENT_;
}
else
{
$order_msg = '***TEST*** : '.$post_finance->l('Invalid Payment')."\n".$response_code;
$statut = _PS_OS_ERROR_;
}
}
elseif ($live_mode === 1) /* If module is in production mode */
{
if ($response_code == '0' && empty($order_msg))
$statut = _PS_OS_PAYMENT_;
else
$statut = _PS_OS_ERROR_;
}


/* Create an order message for the order page */
$order_msg .= "\n".$post_finance->l('Total paid :').' '.(float)$values['AMOUNT']."\n";
$order_msg .= "\n".$post_finance->l('Credit/debit card brand :').' '.$values['BRAND']."\n";
$order_msg .= "\n".$post_finance->l('Order Status :').' '.$statut."\n";
$order_msg .= $post_finance->checkForError($response_code);
$order_msg .= "\n\n".$post_finance->l('Debug info:')."\n".' POST '.print_r($_POST, true)."\n".'GET '.print_r($_GET, true)."\n";


$id_cart = (int)Tools::substr($values['ORDERID'], 8, strpos($values['ORDERID'], '_('));


$post_finance->validate($id_cart, (float)$values['AMOUNT'], $values['PAYID'], $statut, $order_msg);


$urls = $post_finance->getUrls($id_cart);


Tools::redirectLink($urls['ok']);

[PrestaHeroes USA]

if you don't know the php error causing 500...then you cannot find solution

[WEMS]

As Agency we always use this module for Postfiance Payment: http://www.webbax.ch/shop/modules-de-paiement/123-module-postfinance.html

Postfinance PSIP settings are a little complex and I still have to take extremely attention after a new installation. The error you get is for sure because PSIP of postfiance don't forward you back to the right domain or something like that.

Ask a refund when you do not get support from Developer and buy the one I send you. They are good and always ready to help.

 

Good luck !

[NiCheng]

HI WEMS,

 

thanks. I had called Postfinance, they told me that he had tested in my account and ensured the feedback come to prestashop module.

 

I'll wait for two more days for support by prestashop. If nothing happen in 2 days, I have to send this module back and buy another one, that works. 

 

By the way, I can not speak French. Do you know whether there is support by the module you suggested?

 

Regards

 

Cheng