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Pagina dei prodotti non raggiungibile


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Ciao.

Se qualcuno naviga sul mio sito, da qualche tempo, non può più vedere i prodotti.

La home page funziona, la funzione cerca funziona, se mette un articolo trovato con questa funzione nel carrello, funziona tutto, compresa la vendita online.

Il problema inizia quando si cerca di entrare nella pagina del prodotto con la descrizione, esce pagina bianca con scritta "fatal error".

Se entro dal mio pc (dove gestisco il negozio) invece funziona tutto perfettamente, se uso un altro pc in negozio, quindi collegato in rete, il problema si presenta.

Qualcuno ha qualche idea ?

L'unica modifica fatta è stata l'installazione del modulo paypal con feed che mi ha installato direttamente il team di prestalia perchè non si installava.

Ho chiesta a prestalia se poteve dipendere dalle modifiche fatte da loro ma mi hanno risposto di no.

Grazie

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Rimuovi il modulo e vedi se il funzionamento torna regolare, così sei sicuro.

Ho comunque dei dubbi che possa dipendere dal modulo o dall'intervento di Prestalia, sono estremamente professionali e precisi.

 

Hosting? Non è per caso quello inadeguato? 

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Mi hanno dato questa risposta:

 

Tale errore non è dovuto all'hosting:
(70014)End of file found: Error reading request entity

Bensì ad una configurazione non corretta del CMS.

Non possiamo provvedere ad una diagnostica diretta, in quanto il CMS è
comunque gestito dal cliente.

 

Ho trovato anche questi log :

 

[Tue May 17 00:08:44 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:09:14 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:09:20 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/it/6-ricambi-meccanici-per-autovetture
[Tue May 17 00:09:28 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca
[Tue May 17 00:09:37 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/it/6-ricambi-meccanici-per-autovetture
[Tue May 17 00:10:10 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca
[Tue May 17 00:10:18 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca?orderby=price&orderway=asc
[Tue May 17 00:10:40 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca?orderby=price&orderway=asc
[Tue May 17 00:11:01 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:11:15 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:11:21 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:11:21 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:11:26 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca?orderby=price&orderway=asc
[Tue May 17 00:11:33 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/category/2-cataloghi
[Tue May 17 00:11:56 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/10-frizioni-e-volani-luk
[Tue May 17 00:11:58 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/category/2-cataloghi
[Tue May 17 00:11:59 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca?orderby=price&orderway=asc
[Tue May 17 00:12:00 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca
[Tue May 17 00:12:00 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/cerca
[Tue May 17 00:12:02 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/it/6-ricambi-meccanici-per-autovetture
[Tue May 17 00:12:04 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/content/9-frizioni-e-volani-valeo
[Tue May 17 00:12:06 2016] [error] [client 94.38.217.111] [host www.bestricambi.com] (70014)End of file found: Error reading request entity data, referer: http://www.bestricambi.com/
[Tue May 17 09:47:18 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 09:47:18 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 09:47:18 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 09:47:18 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 09:47:19 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 09:47:24 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:34 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:34 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:34 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:34 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:35 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=SUPPORTO&submit_search=Cerca
[Tue May 17 09:48:48 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE&submit_search=Cerca
[Tue May 17 09:48:49 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE&submit_search=Cerca
[Tue May 17 09:49:44 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE+717&submit_search=Cerca
[Tue May 17 09:49:44 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE+717&submit_search=Cerca
[Tue May 17 09:49:45 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE+717&submit_search=Cerca
[Tue May 17 09:49:46 2016] [error] [client 82.56.150.162] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/cerca?controller=search&orderby=position&orderway=desc&search_query=FRIZIONE+717&submit_search=Cerca
[Tue May 17 18:09:44 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:44 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:44 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:44 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:45 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:45 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/
[Tue May 17 18:09:45 2016] [error] [client 93.39.9.30] [host www.bestricambi.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.bestricambi.com/

 

Suggerimenti ?

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