how to add custom product to order / invoice?

[SilverNodashi]

Hi, 

 

Does anyone know how to add a custom "product" to an Order / Invoice, without creating the product first?

 

Let me explain: We do a lot of installation / maintenance services and need to invoice clients for something like this:

"Removal of motor from swing gate", or "installation of 24x 5W LED down lights in house", or "Callout fee for re-installation", or "rental of cherrypicker + collection & delivery". 

 

I don't want to have to create a product for each one of these order line items since it would mean thousands of products which are ever only used once and would cause a lot of unnecessary extra work. 

 

Does anyone know how to type in the product name / description while placing an order?

[Daresh]

Hi,

 

maybe with product customization? Create a product called something like "Service" and let the customer enter the description (as a required field).

[SilverNodashi]

Hi,

 

maybe with product customization? Create a product called something like "Service" and let the customer enter the description (as a required field).

It doesn't quite work as you'd expect it to. 

 

For example, let's say there's 5 different line items:

 

1. Collect and remove gate motor

2. callout fee for removal

3. repair gate motor

4. reinstall gate motor

5. add new supports to wall

 

Now if I were to use the "Service" product, it would add 5 of them on a single line so I can't add different prices to each "line item". 

[SilverNodashi]

Can anyone please help me with this?