Error - Order Status Can't Be Changed

[dfmrego]

Hi there,

 

Need some help/guidance to debug and resolve one problem regarding the change of order status.

 

This problem only been identified after upgrade from 1.6.1.0 to 1.6.1.4, we can't change the status of an order getting error: Order already has that status!

 

What isn't true.

This happens when trying to change the status on order detail or even on multiple order change on order list.

 

Any help will be appreciated.

 

Thanks in advance.

 

Best Regards

[tuk66]

Check if the current order status (ps_orders => current_state) really matches the last order status in history.

[dfmrego]

Hi tuk66,

 

Tanks for your answer/help.

 

The ps_orders => current_state actually matches the last order status, what makes me do another test and detect the real problem, for what I don't have the solution yet.

 

For some reason when I try change the state to any other it always assume the same one.

 

Ex. Order ID 8 with current_state id 6.

Try change to state id 11, when submit he always changes it to state ID 15 (custom one), working for first change and giving the error on next ones.

 

I think this may be related to some order status update hook. 

 

Thanks in advanced

[tuk66]

 

I think this may be related to some order status update hook. 

 

 

 

I think so.

[dfmrego]

I there,

 

Unfortunately I did't find the cause of the problem.

Only solution was a new install and migrate relevant tables.

 

Have to be more careful... living and learning 

 

If I get the time I will run more tests, and if I get to solve it, post the solution.

 

Again, thanks for the help.

Edited March 1, 2016 by dfmrego (see edit history)

[africanodama]

Hi dfmrego,

 

Did you solve problem with order status update because i have also