hiteshd Posted December 23, 2015 Share Posted December 23, 2015 (edited) I can't install any of my third -MOdule. —While clicking on the install I am suppose to get a security pop-up before I try to install an addon and button "Proceed with installation" I am not getting this popup also. just screen freez with light black fedup color, after that nothing happens . How can I avoid it? Please check this image.. Edited December 23, 2015 by hiteshd (see edit history) Link to comment Share on other sites More sharing options...
Vipul Hadiya Posted December 23, 2015 Share Posted December 23, 2015 I can't install any of my third -MOdule. —While clicking on the install I am suppose to get a security pop-up before I try to install an addon and button "Proceed with installation" I am not getting this popup also. just screen freez with light black fedup color, after that nothing happens . How can I avoid it? Please check this image.. Please open your browser console (by pressing F12 in chrome) and install the module may be from console you will get any error which is cause of problem. It may possible you installed any modules which have js error(s) and it prevents other modules to be installed. Link to comment Share on other sites More sharing options...
hiteshd Posted December 23, 2015 Author Share Posted December 23, 2015 (edited) Hi Vipul, Thank you so much for your reply . Please check the error. i got 3 error. Have attached image https://www.dropbox.com/s/1kctunnq1p6qb8b/Untitled-1.jpg?dl=0 This error in console - http://site.com/modules/designerpreview/logo.png Failed to load resource: the server responded with a status of 403 (Forbidden)http://site.com/modules/designer/logo.png Failed to load resource: the server responded with a status of 403 (Forbidden)http://site.com/modules/blocktopmenu_mod/logo.png Failed to load resource: the server responded with a status of 403 (Forbidden) Edited December 23, 2015 by hiteshd (see edit history) Link to comment Share on other sites More sharing options...
Vipul Hadiya Posted December 24, 2015 Share Posted December 24, 2015 No these errors are not about code so it is not cause of issue. Link to comment Share on other sites More sharing options...
hiteshd Posted December 24, 2015 Author Share Posted December 24, 2015 Can you help me? Prestashop Team can you help ? 1 Link to comment Share on other sites More sharing options...
Vipul Hadiya Posted December 25, 2015 Share Posted December 25, 2015 For sure if you can allow me to acess admin dashboard and FTP. I am really good with Prestashop. [email protected] www.vipulhadiya.com Link to comment Share on other sites More sharing options...
hiteshd Posted December 26, 2015 Author Share Posted December 26, 2015 Yes sure ill mail u my admin n ftp details.. thank u so much Link to comment Share on other sites More sharing options...
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