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500 error server


palshops

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Im using filezila but im not that pro in the technical support so how can i find this file ??

 

the guide tells you which file and what to change.  you may be able to more easily change this using your hosting control panel.

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

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I read the link you sent , but i repeat i used filezila and i had no access to get the "define.inc.php" the config permission file is 777 i dont how to change it , i tried more than way to get the define file , all my tries went wrong ):

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I read the link you sent , but i repeat i used filezila and i had no access to get the "define.inc.php" the config permission file is 777 i dont how to change it , i tried more than way to get the define file , all my tries went wrong ):

 

I cannot help you use 3rd party tool like filezilla.  I would google filezila for more help.  Also as mentioned it may be that you can modify the file from your hosting control panel as it may have a file editor.  This is easier for some people.  

 

I forgot to ask, are you using cloud as it's posted in cloud section?  My bad for not seeing this.  Please see this documentation for ftp and ps cloud.

http://doc.prestashop.com/display/CLOUD/Managing+FTP+users

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