bitsurfer Posted October 5, 2015 Share Posted October 5, 2015 Hello, I need to restore my prestashop website from a manual backup of ps_1.6.1.1 (with the same day database backup too). Before to upload it on the webserver I decided to test it locally (as usually) with MAMP but the backup doesn't not work, it shows a blank page on both the frontend and the backend. I've added @ini_set('display_errors', 'on'); code on settings.inc.php file to display errors and now the browser shows: Fatal error: Class 'Core_Business_ContainerBuilder' not found in /Applications/MAMP/htdocs/ps-bk-20151002-test/config/bootstrap.php on line 27 Thanks in advance for any help! Link to comment Share on other sites More sharing options...
shacker Posted October 8, 2015 Share Posted October 8, 2015 try to remove this file cache/class_index.php 6 Link to comment Share on other sites More sharing options...
bitsurfer Posted October 8, 2015 Author Share Posted October 8, 2015 Thank you shaker. After removing class_index.php I can now access both the front and the back office but all I see is a kind of basic html visualization. I've finally asked my hosting provider to directly copy the content from the weekly backup folder to the root and it worked. Anyway they said that the folder cache contained to many files/folders and probably accessing by ftp may have been caused timeout problems. Will try to make a new backup soon (after first cleaning the cache in ps this time) and test it locally to see if it works... I'll keep you updated! Link to comment Share on other sites More sharing options...
shacker Posted October 8, 2015 Share Posted October 8, 2015 ok, looks like a inode problem (too much files) disable cache (the last option in performance) to avoid same issue in the future Link to comment Share on other sites More sharing options...
Zahie Posted November 28, 2015 Share Posted November 28, 2015 same error Fatal error: Class 'Core_Business_ContainerBuilder' not found in /var/www/xxx/prestashop/config/bootstrap.php on line 27 cache/class_index.php doesn´t work Link to comment Share on other sites More sharing options...
shacker Posted December 5, 2015 Share Posted December 5, 2015 you delete the class index file? Link to comment Share on other sites More sharing options...
Rilei Posted December 11, 2015 Share Posted December 11, 2015 Como faço para restaurar o prestashop a partir de um backup. Fiz o backup e não sei como restaurar. Existe a possibilidade de instalar um novo prastashop e recuperar os dados da loja antiga Link to comment Share on other sites More sharing options...
shacker Posted December 15, 2015 Share Posted December 15, 2015 you can restore the db backup in phpmyadmin Link to comment Share on other sites More sharing options...
maxantuan Posted January 11, 2016 Share Posted January 11, 2016 (edited) try to remove this file cache/class_index.php Thanks, It worked in my web. Edited January 11, 2016 by maxantuan (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted January 11, 2016 Share Posted January 11, 2016 iu welcome Link to comment Share on other sites More sharing options...
gaiarome Posted January 21, 2016 Share Posted January 21, 2016 try to remove this file cache/class_index.php Works perfectly well. Thanks. Link to comment Share on other sites More sharing options...
Mugatu Posted March 19, 2016 Share Posted March 19, 2016 Just had the same issue, worked for me thanks! Link to comment Share on other sites More sharing options...
ClaudiaRdg Posted June 23, 2016 Share Posted June 23, 2016 I had the same issue on a page, thank you very much Shaker. This information solved my problem. I deleted the folder cache / class_index.php and everything works. Link to comment Share on other sites More sharing options...
flashmotus Posted July 7, 2016 Share Posted July 7, 2016 grazie a shacker da ftp ho cancellato il file cache / class_index.php e sono riuscito ad accedere al backoffice Link to comment Share on other sites More sharing options...
aromaticboutique Posted August 9, 2016 Share Posted August 9, 2016 try to remove this file cache/class_index.php I had this error on a new install and doing this worked. Thanks Link to comment Share on other sites More sharing options...
shacker Posted August 9, 2016 Share Posted August 9, 2016 thanks for comment Link to comment Share on other sites More sharing options...
ptrbrn Posted October 9, 2017 Share Posted October 9, 2017 Hello, I have the same error with prestashop 1.7 Where can i find class_index.php file with prestashop 1.7? Thank you Link to comment Share on other sites More sharing options...
ptrbrn Posted October 9, 2017 Share Posted October 9, 2017 I found the file (app/cache/prod/class_index.php) I deleted but continued to have the same error. Someone can help me ? Link to comment Share on other sites More sharing options...
karola Posted March 2, 2018 Share Posted March 2, 2018 Did you manage to solve it? Link to comment Share on other sites More sharing options...
aee156 Posted July 26, 2019 Share Posted July 26, 2019 I have deleted everything in the cache folder and I still get a 500 error. Is there any other reason why this could be happening? Should I reupload the core files? Link to comment Share on other sites More sharing options...
White Lion Posted May 9, 2020 Share Posted May 9, 2020 Dear all PrestaShop v 1.7.4.2 After migrate a server I got HTTP ERROR 500 Fatal error: Class 'PrestaShop\PrestaShop\Core\ContainerBuilder' not found in /home/..../public_html/config/bootstrap.php on line 34 Please help me to resolve this issue Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now