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Hi and welcome to PrestaShop forum.

 

When we receive blank screen then we must determine the underlying php error.   here is how:

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

then you will have idea of where the problem might be and find solution.

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