shravan Posted August 11, 2015 Share Posted August 11, 2015 hi,,,,, we are getting [PrestaShop] Fatal error in module file :/home/hindiso/public_html/tools/smarty/sysplugins/smarty_internal_write_file.php: Uncaught --> Smarty: unable to write file /home/hindiso/public_html/cache/smarty/compile/c1/95/1d/wrt55c98497150953_99789384 <-- thrown on website "http://hindisongskaraoke.com/" frontend working fine and backend some tab also working fine but when we are clicking on module tab getting this error And on other when click blank page desplay please help me to fix this error. Link to comment Share on other sites More sharing options...
gabdara Posted August 11, 2015 Share Posted August 11, 2015 First enable development mode if you haven't already, to see if there are php errors. It sounds like a permission problem. Give to all the folders in /cache permission 777 and see if the problem persists. You could also manually clear cache by removing everything from /cache/smarty/cache and /cache/smarty/compile, except index.php . Link to comment Share on other sites More sharing options...
shravan Posted August 11, 2015 Author Share Posted August 11, 2015 thanks for reply..... we have manually clear cache and remove both(cache and compile directory) its works for me.some time. we login in to admin area try to upgrade presta 1.6.014 to 1.6.1.0 at the time of upgrading getting error in a middle. again getting same blank page ......... nothing display. please help me to resolve this..issue.... Link to comment Share on other sites More sharing options...
gabdara Posted August 11, 2015 Share Posted August 11, 2015 What is the error you get when upgrading? Have you enabled development mode? 1 Link to comment Share on other sites More sharing options...
shravan Posted August 11, 2015 Author Share Posted August 11, 2015 (edited) change permission 771 to 777 but getting same.......error http://hindisongskaraoke.com/ Edited August 11, 2015 by shravan (see edit history) Link to comment Share on other sites More sharing options...
gabdara Posted August 11, 2015 Share Posted August 11, 2015 Before upgrading you could try to Disable non PrestaShop modules and Disable all overrides from BO > Advanced Parameters > Performance > Debug mode, maybe is one of your modules or override that is causing this. If you have 777 your smarty should be able to write anything. Just for the upgrade try 777 on all files and folders, you'll adjust the permissions later if it's working. Link to comment Share on other sites More sharing options...
shravan Posted August 12, 2015 Author Share Posted August 12, 2015 we done everything as per as your instruction....... but getting same....... Link to comment Share on other sites More sharing options...
shravan Posted August 14, 2015 Author Share Posted August 14, 2015 hello , if i delete cache folder in root directory any problem with it........ it recreate again atomaticaly or not ???? Link to comment Share on other sites More sharing options...
gabdara Posted August 14, 2015 Share Posted August 14, 2015 The cache folder contains other important files that won't be recreated automatically. It is safe to delete only the content of: cache/smarty/cache cache/smarty/compile Keep the index.php Link to comment Share on other sites More sharing options...
shravan Posted August 14, 2015 Author Share Posted August 14, 2015 thanks... i just remove only cachefs folder content it is work for me error issues resolved but getting another warning cache/purifier does not exist, please create or change using %Cache.SerializerPath but site both frontend and backend working fine... Link to comment Share on other sites More sharing options...
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