catervos Posted July 15, 2015 Share Posted July 15, 2015 the shop appears correctly in the computer but when I try to visualize on a mobil or tablet it doesn`t charge totally, only logo and broad line (image attached). I have bien trying diffrents online simulators or marking on chrome for phone "see as a computer" and then it appears in the right way (responsive). ¿What can I do to see the shop in a right way on the phone from the begining? the shop Link to comment Share on other sites More sharing options...
shacker Posted July 18, 2015 Share Posted July 18, 2015 go to preferences, themes, and disable mobile view on any device. Link to comment Share on other sites More sharing options...
catervos Posted July 20, 2015 Author Share Posted July 20, 2015 thank you for answering, but it was the first action I checked. I have tried again and I was unlucky. Link to comment Share on other sites More sharing options...
shacker Posted July 20, 2015 Share Posted July 20, 2015 ok, enable display errors on config/defines.inc.php if (!defined('_PS_MODE_DEV_')) define('_PS_MODE_DEV_', true); and check if you get some errors Link to comment Share on other sites More sharing options...
catervos Posted July 21, 2015 Author Share Posted July 21, 2015 hello again, prestashop didn´t show any error, but I realize of the following: I said that I could not see the web, to be more exact I only can see the logo and the broad line that is the footer of the main page, but if I type a url of other page on the mobile, for example a url for a category, the products can be seen but the mobile or tablet is not showing the top (banner, nav menu, search box, cart,) nor the footer as in the main page. I hope this give you a clue about what is happening. thank for you answer I hope you forgive my way of writing because the english is not my lenguage. Link to comment Share on other sites More sharing options...
catervos Posted July 22, 2015 Author Share Posted July 22, 2015 (edited) well, I was in the module section and I realized that all modules were enable to be seen on mobile or tablets. I do not know why this happened because a couple of days before all were working in mobiles. So the only I had had to do is to go through the modules turn them on one by one to be seen on mobile. thank you for trying to help me. Edited July 22, 2015 by catervos (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted July 25, 2015 Share Posted July 25, 2015 Ok, that was i liek to said, but was strange that all was disable on mobile. Link to comment Share on other sites More sharing options...
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