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using ssl, still when sending order client gets unsecure message


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Hi

 

I have a SSL certificate (ev) on this site: www.wearforlove.com

 

i have the default setting in Prestashop: 1.6.0.6 

 

SSL activation = on

 

Force using SSL on all pages = off

 

"Raise"? shop security = on

 

when a client is ordering something and the get to the point where they have to select a payment option and send the order they get the message that it will be sent over an unsecured connection...

 

what could cause this issue?

 

Thanks

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There is a problem on your SSL certificate (see screen), i.e. the server configuration. You should contact your provider to fix the problem.

 

post-741527-0-63239500-1434714621_thumb.jpg

 

BTW the problem is only with Chrome browser, FF is running well. Try to activate SSL for the whole site on your back-office to see if it disappear. Tab "preferences -> general ->  Force all your store to use SSL = YES

Edited by selectshop.at (see edit history)
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Is it something server related or is it this issue:

 

Mixed Content: The page at 'https://www.wearforlove.com/nl/bestelling' was loaded over a secure connection, but contains a form which targets an insecure endpoint 'http://www.wearforlove.com/nl/index.php?controller=products-comparison'. This endpoint should be made available over a secure connection.
 
bestelling:1 Mixed Content: The page at 'https://www.wearforlove.com/nl/bestelling' was loaded over a secure connection, but contains a form which targets an insecure endpoint 'http://www.wearforlove.com/nl/zoeken'. This endpoint should be made available over a secure connection.
 
bestelling:1 Mixed Content: The page at 'https://www.wearforlove.com/nl/bestelling' was loaded over a secure connection, but contains a form which targets an insecure endpoint 'http://wearforlove.us8.list-manage.com/subscribe/post?u=68437fd540d1b0d327cd94eda&id=0081084ac1'. This endpoint should be made available over a secure connection.
 
ping:1 De opgegeven URL wordt niet toegestaan door de configuratie van de toepassing.: Een of meer van de opgegeven URL's worden niet toegestaan door de instellingen van de app. De URL moet overeenkomen met de website- of canvas-URL, of het domein moet een subdomein zijn van een van de domeinen van de app.
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we have not experienced the popup issue on sending the order untill recently a new module of the payment provider was released and installed... could that be causing it also?

Which pop-up issue ?

I will try that... would you suggest backing up the site before doing that or is this not a big deal?

 

and would i need to clear cache and force compile?

Cannot say if it helps. SSL certificate was running well before ?

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Which pop-up issue ?

Cannot say if it helps. SSL certificate was running well before ?

pop-up issue : i meant the popup that appears saying the order will be sent over an insecure connection

 

ssl certificate has had no issues before (we recently installed a payment module upgrade from buckaroo... could such a thing also cause this issue?

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pop-up issue : i meant the popup that appears saying the order will be sent over an insecure connection

 

ssl certificate has had no issues before (we recently installed a payment module upgrade from buckaroo... could such a thing also cause this issue?

pop-up cannot see it: perhaps one step after login ? I didn't opened an account only added a product to the cart for to verify behaviour.

 

SSL-certificate: yes it could be.

I will try that... would you suggest backing up the site before doing that or is this not a big deal?

 

and would i need to clear cache and force compile?

No there is no need for back-up in this case. Your site is still SSL, but only after cookie of cart is open. If you set the whole site, than on first cookie set it will show all SSL.

Edited by selectshop.at (see edit history)
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Hi

 

The popup only appears when sending an order... not before...

 

if you are interested seeing it, you could order something without creating account and just not proceed after selecting a payment option and sending the order ;-)

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The error is coming from bukaroo. You should contact the module developer. I've choosen Paypal for to pay and it is redirecting to buckaroo (BTW each payment you choose). Seems that was added an override with this module which is over writing all other instances of the cart.

Edited by selectshop.at (see edit history)
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