AnthroJeff Posted June 17, 2015 Share Posted June 17, 2015 Hi - I made a mistake in changing URI from "/" to my website URL. (Settings told me there was a wrong setting so changed it - to a bad one, unfortunately.) Now I cannot access my website or even login to backend to fix it because I made this error so cannot correct it. My site is/was www.take-5-coffee.com Can someone advise or help me change this setting back to "/" which is what I believe it should be? How can I get PrestaShop Tech Support to make this quick change? Many thanks. Need to get back up ASAP. PS: I have a site backup - can I somehow upload old DB via FTP or something? Link to comment Share on other sites More sharing options...
tuk66 Posted June 17, 2015 Share Posted June 17, 2015 Try to rename the .htaccess file in the root folder. Also you can fix the URL directly in database. Link to comment Share on other sites More sharing options...
AnthroJeff Posted June 17, 2015 Author Share Posted June 17, 2015 (edited) Need more details on how I can do this. Hope PrestaShop tech could simply change URI back to "/" - do they do that? I no longer have FTP info to do this, which I believe I need ... Is there any way to contact a PS tech directly to ask them to help me with this? Very frustrating & been trying for days - calling, emailing, etc. Edited June 18, 2015 by AnthroJeff (see edit history) Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now