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PayPal error code 10413


supra72

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hello...

i am using prestashop 1.4.3.

2 days ago..paypal asked to change paypal modules (from html to api) and i changed...

but after that....

some customers paid by paypal  ( i could see in the paypal account) but...i could not see in the prestahop backoffice...

- i could see the cart but no orders

.

also.. some customers cannot use paypal payment even though they used before....

 

also i received the following mail.....

 

 

Hallo,

 

Fehlerbericht aus Ihrem PayPalAPI Modul

 

Bei einem Kunden ist ein Problem mit dem PayPalAPI Modul aufgetreten, lesen Sie den Bericht:

 

PayPal response:
TIMESTAMP -> 2015-06-06T20:19:04Z
L_ERRORCODE0 -> 10413
L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
L_LONGMESSAGE0 -> The totals of the cart item amounts do not match order amounts.
L_SEVERITYCODE0 -> Warning

shochiku-online.com powered with PrestaShop™

 

 

 

 

 

 

 

please help....

 

i contacted paypal and hosting company...but they could not do anything....

 

please help....

 

please send a mail to :

 

[email protected]

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  • 2 weeks later...

If you are using the latest version of the module and using express checkout try this, it should fix your issue. Open the file controllers/front/expresscheckout.php find line 120 and remove this from the line,

.$nvp_request 

It should be at the end of the line almost

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  • 4 years later...

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