Error: Product amount is automaticly doubled

[Andrus]

HI.

 

I am using Prestashop 1.6 default theme. When a customer places an order i get an notification what shows 2 orders. Also the same is when a customer check from his account. Total price is for one, but it shows 2 products. They are a little different: At frist I created a product named Energy drink 10 x 250ml and then I renamed it to Energy drink 10x250ml.

What can be the problem? 

 

Also when a customer inserts a voucher code, then every order he makes the voucher is automaticly added. Does it have to work this way?

 

Reference Product Unit price Quantity Total price     

 

Energy drink 10 x 250ml 15,00 € 1 15,00 €  

 

Energy drink 10x250ml 15,00 € 1 15,00 €

 

Voucher code: skidki25 -3,75 €  

Products     15,00 €    

Discounts     3,75 €    

ift-wrapping     0,00 €    

Shipping     0,00 €    

Total Tax paid     2,50 €    

Total paid     11,25 €

 

Edited May 25, 2015 by Andrus (see edit history)

[tuk66]

It is a database issue. Have you deleted all test orders or something?

[Andrus]

 Hello, yes I have deleted all test orders by using a word delete on the order address admin/index.php?controller=AdminOrders&id_order=52&vieworder&token=763f1fa1f89b1a9363fa790cec3fea2c    

 

changed vieworder to deleteorder.

 

Anything I can do to fix this?

 

Andrus

[tuk66]

You (or PrestaShop itself) haven't probably deleted all appropriate tables.

[Andrus]

So what to do? Truncate or flush all tables or ps_orders tables or what? Somwhow generate a new database?

[tuk66]

Hard to say without knowing your data and other things.