Payment error: 'SmartyException' with message 'Missing template name'

[Eowyn_86]

Hi everyone,

 

I've a shop with Prestashop 1.6., I've installed a payment module of virtual POS (Redsys), but it doesn't work. When I accept the payment on the virtual POS interface, I return to my shop, at the Order History page, but my cart is not empty and I haven't any order on my BO.

 

The technicians of Redsys tell me that they get the next error:

 

PHP Fatal error: Uncaught exception 'SmartyException' with message 'Missing template name' in /home3/walkinm9/public_html/myshopname/tools/smarty/sysplugins/smarty_internal_template.php:639

 

Could anyone help me with this? Some code or file that I have to modify?

 

Thanks in advance!

Edited April 20, 2015 by Eowyn_86 (see edit history)

[Eowyn_86]

Hi,

 

I've changed to the default theme and the problem is still there, when I come back from the virtual POS interface, my cart is not empty and there is no order.

 

Any idea?

[bellini13]

Why aren't you asking them to find and fix the problem for free, as the guarantee on the addons page says they will.  The error message they found is not very helpful at all.

http://addons.prestashop.com/en/payments-gateways-prestashop-modules/6492-card-payment-redsys-virtual-pos-servired-sermepa.html

 

 

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