TECHNICAL ERROR: unable to send login informations

[letrof]

Hi,

When a client tries to save his/hers account info he gets an error:

TECHNICAL ERROR: unable to send login informations 

Details:
Error thrown: [object Object]
Text status: parsererror

I am using OPC, 1.6.0.9

I've read other topics but nothing seems to work for me, can someone please help me with this?

 

Thanks in advance

[shacker]

ok, with default theme you get same error?

[anjomacu]

Hi guys, 

 

I've the same problem and already test many solutions but nothing works. The problem is partially fixed wen I change to non-friendly URL, when change to Friendly URL the problem happen again: "Unable to send login information", and if I try to change of carrier appear "unable to save carrier". I don't know what to do. 

Error thrown: [object Object]
Text status: parsererror

 

Changes I did:

 

-  /controllers/front/OrderOpcController.php, 'block_user_info' => '', (doesn't work)

- Changed to default prestashop theme (doesn't work)

- ini_set('display_errors',_'off'); in config/config.inc.php (doesn't work)

 

the page is www.janobi.co, I really appreciate your assistance.

[shacker]

ok, try to set the friendly url, but disabel apache multiviews, and mod security

[Riccardo g.]

HI there,
I have the same problem;
 
I did a little in-depth investigation,those are my notes:
 
the problem seems located around in OrderOpcController.php, line circa137 
 

case 'getAddressBlockAndCarriersAndPayments':

 
the case returns with 

$this->ajaxDie(Tools::jsonEncode($return));

data in $return array seems to be good,
 
but the js (order-opc.js, function updateNewAccountToAddressBlock() ) receives an Error, telling

parse error
 
SyntaxError: Unexpected token <

 
Actually, the user has been created and the session is up: if you go ahead and click, for example, the cart icon, you are logged in with the new user and can see your cart and can complete the order.
 
the workflow seems completed , there is only the strange error thrown.
 
Could be something like a race condition??
 
This happens with both the default and the custom themes.
 

friendly_url is irrelevant;
Apache Multiviews and Mod_security are OFF
 
 
 
Prestashop 1.6.0.14
 Linux #66-Ubuntu SMP Thu Apr 25 03:27:11 UTC 2013 x86_64
 Apache/2.2.22 (Ubuntu)
PHP 5.4.40-1
RIc

Edited May 14, 2015 by riccardoghiglianovic (see edit history)

[shacker]

wich template?

[Riccardo g.]

wich template?

 

 

it should be  order-opc-new-account.tpl

 

but I am not sure that I've understand the question

Edited May 19, 2015 by Riccardo g. (see edit history)

[Riccardo g.]

I've resolved mine

 

it was my fault

 

I'd forgotten  a p($something) somewhere , that was printing into the ajax channel

 

debug_backtrace() is really my friend

[AlainR]

Hi.

This problem appears on one of my project and passing the whole shop under https enable SSL AND enable it on all pages) completely resolve this problem.

 

If it can help...

Best regards.

 

 

Version de PrestaShop 1.6.1.6

Version de PHP 5.6.22

Version de MySQL 5.6.30-log

Moteur MySQL InnoDB

MySQL driver: DbPDO

[shacker]

Hi.

This problem appears on one of my project and passing the whole shop under https enable SSL AND enable it on all pages) completely resolve this problem.

 

If it can help...

Best regards.

 

 

Version de PrestaShop 1.6.1.6

Version de PHP 5.6.22

Version de MySQL 5.6.30-log

Moteur MySQL InnoDB

MySQL driver: DbPDO

thanks for share