Locked out of prestashop NOT BY SERVER and is iP based lockout

[ndjustin20]

Hello Everyone!!

 

I am having an issue where after four hours of using prestashop my ip gets blocked from my domain completely.  This isn't a server issue as cPHulk and CSF are both on and my ip's have been whitelisted. 

 

My question is this:  In Prestashop 1.6.0.5 has anyone ever ran across an issue like this?   Is there an iptable somewhere in prestashop that I can't find?  Is there a session var table that stores an encrypted ip that is blocking it for some reason? 

 

Any help would be much appreciated.

 

 

Justin

[PascalVG]

Hi Justin,

Welcome to the forum.

 

You say you get 'completely blocked'.

- Do you get any message from PrestaShop that you are being blocked?

- Do you see any screen when you try to connect?

- Can you connect from another computer/ip address?

 

There are some modules that let you block ip addresses, but I assume you haven't installed any of these. Are you the only one working on PrestaShop (as (super)manager)?

 

 

You may try to clear your browser (cookies, data), but I don't expect too much of it.

 

Give us some more details on what you see exactly. Describe or screenshot might help

 

pascal

BTW, can you get to the back office?

[ndjustin20]

Hello Pascal and Thank you !! 

 

I don't get any message at all.  It looks like it sends the query then nothing.  I'm back to the login screen with all information taken out of the two fields. 

 

I can connect from other computers.  The issue seems to be a cookie issue.  If I delete the prestashop cookies I can then login.

 

I thought it was an ip issue but I now believe it's a cookie issue.  Anything you know of that would stop a login because of an improperly set cookie in prestashop?

 

 

Thank you in advance for any help you can give.

 

 

Justin

[PascalVG]

Hi Justin,

 

Not sure what is the underlying problem, but I myself also notice once a while that I cannot login, or add products to my shopping cart etc. It normally happens after some more intense modifications (by me) in the files on the server. Clearing cache/remove site cookies does always the trick.

 

Here also a topic about it. 

 

My 2 cents,

pascal.