Sandon Posted April 1, 2015 Share Posted April 1, 2015 (edited) Hi! One strange thing happened. I was testing how email system works in Prestashop with confirmation email and so on. Everything worked fine but suddenly I just got one email where logo is in attachment. Actually after placing order I get two emails (image1). "Order confirmation" email works normally with logo on top (image2). Second email "Awaiting bank wire payment" has logo in attachment (image3). It's the same with "Canceled" email or "Your new password" email in my email client (image4). I have tried to change logo image in BO with PNG format but it's the same. I am not aware that I would do anything. Any idea? Edited April 2, 2015 by Sandon (see edit history) Link to comment Share on other sites More sharing options...
Sandon Posted April 2, 2015 Author Share Posted April 2, 2015 I have explained a bit more.. Link to comment Share on other sites More sharing options...
unlimitedgrain Posted April 3, 2015 Share Posted April 3, 2015 did you put the logo in the email via email translations and then html-edit? Link to comment Share on other sites More sharing options...
Sandon Posted April 7, 2015 Author Share Posted April 7, 2015 Hi! I have put logo through "Preferences" - "Themes" - "Invoice and email logos" I did not change anything else. Link to comment Share on other sites More sharing options...
unlimitedgrain Posted April 7, 2015 Share Posted April 7, 2015 have a look in email translation if you can put it there in html edit. You are not working with default theme, so if it doesn't work, ask the theme developer. Link to comment Share on other sites More sharing options...
Sandon Posted April 7, 2015 Author Share Posted April 7, 2015 i have applied an issues to http://forge.prestashop.com/ I will let you know if they find a solution. Thx for help anyway. Link to comment Share on other sites More sharing options...
eozsoy Posted April 7, 2015 Share Posted April 7, 2015 I had the same problem, for the solution follow the link. when translating email templates the url's become broken. the brackets " { " and " } " are replaced by %7B and %7D. Same for the logo url, shop logo turns to an attachment. https://www.prestashop.com/forums/topic/413406-solved-email-templates-urls-broken-after-editing-and-saving-%7B-%7D/?hl=%2Bemail+%2Blinks+%2Bbroken&do=findComment&comment=2021017 Link to comment Share on other sites More sharing options...
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