puckstop Posted January 28, 2015 Share Posted January 28, 2015 I'm having trouble with the FedEx module and am hoping someone has a solution. I've input the general settings and configuration information but get the following error when I click on save. "Prestashop could not connect to FedEx webservices : Error 1000 :Authentication failed. Any suggestions? Thanks. Link to comment Share on other sites More sharing options...
Tung at RockPOS.com Posted January 28, 2015 Share Posted January 28, 2015 Firstly, check your configuration carefully. Then, some screenshots would be helpful though. Tung Link to comment Share on other sites More sharing options...
puckstop Posted January 29, 2015 Author Share Posted January 29, 2015 Screenshot attached. I double checked the configuration and all appears to be correct. Any suggestions? Link to comment Share on other sites More sharing options...
Naldinho Posted January 29, 2015 Share Posted January 29, 2015 The obvious question would be are you sure you have the correct credentials -- that is an authentication error after all. I would start with did you get the your Authentication Key from FedEx? Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now