Jump to content

Virtual Product PDFs lose bookmarks and layers


Recommended Posts

Hello everyone,

 

customers of our shop just discovered a problem I have not been aware of yet.

 

We sell downloadable PDFs, which are layered and equipped with bookmarks for the user's convenience. But now it seems that when uploaded to the shop system, the pdf files lose all those features and only the plain pdf remains.

 

We use a pdf stamping plugin, which adds a line of text to the pdf if the customer downloads it, but the loss of bookmarks etc. seems to occur before that, because when I download the files from the PrestaShop backend, the bookmarks are already lost. How can this be?

 

Any help here would be greatly appreciated!

 

We are working with PrestaShop 1.6.0.9 at the moment.

Link to comment
Share on other sites

You're right, I contacted the developer of the module and he admitted that it caused the problem.

 

So it seems I was a bit hasty in posting this here - sorry! (I don't know what the usual process is here - the topic can be closed, dear moderators, if you want :))

 

(In case anyone is interested in the details: The module I use is called "PDF Stamp+" and the developer is now working on a solution.)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...