HTML editor didnt show.

[silveste7]

Hello everybody,i dont know what happen but suddenly my html editor didnt show,please help.

[maconl]

Hi Silveste

 

Enable Debug see if you get an error to see when you open the html editor

 

to enable  debug :

 

Go to the folder /config

Look for the file defines.inc.php 

Download this file to your computer

 

in this file look for :

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', false);

And change in :

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', true);

After editing upload the file back to your config folder

 

when you go now to the editor do you get any errors ?

[silveste7]

Hi Silveste

 

Enable Debug see if you get an error to see when you open the html editor

 

to enable  debug :

 

Go to the folder /config

Look for the file defines.inc.php 

Download this file to your computer

 

in this file look for :

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', false);

And change in :

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', true);

After editing upload the file back to your config folder

 

when you go now to the editor do you get any errors ?

No,didnt show any error when edit,but html tab just dissappear,ok i will try your suggestion,thank you.

[maconl]

Hi Silveste

when it is right you will see an error After you have enabled debug 

[silveste7]

Hello,maconl already solved it is tinymcejs problem already upload new file from prestashop installation,but new problem come up like this 

 

Warning: tempnam(): open_basedir restriction in effect. File public_htmlcache is not within the allowed path(s):  in PrestaShopAutoload.php on line 151 Fatal error: Uncaught --> Smarty: Unable to load template file '/product-item.tpl' in './products.tpl' <-- thrown in /public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129

[maconl]

hi check if you have between the files your cache folder in the root or in the folder where you have installed prestashop

Edited January 2, 2015 by maconl (see edit history)

[vekia]

trun on browser console,

then try to open product edit page

what errors you see at console? paste them here please

[silveste7]

Hello vekia,thanks for reply the error show like this     :

Warning: tempnam(): open_basedir restriction in effect. File(/var/zpanel/hostdata/public_htmlcache) is not within the allowed path(s): (/var/zpanel/hostdata/public_html/:/var/zpanel/temp/) in /var/zpanel/hostdata/public_html/classes/PrestaShopAutoload.php on line 151

[PrestaShopException]

Theme tidak ditemukan "leo_carsmarket". Harap cek folder theme dan hak aksesnya.
at line 176 in file classes/controller/FrontController.php

170.         if ($this->auth && !$this->context->customer->isLogged($this->guestAllowed))
171.             Tools::redirect('index.php?controller=authentication'.($this->authRedirection ? '&back='.$this->authRedirection : ''));
172.
173.         /* Theme is missing */
174.         if (!is_dir(_PS_THEME_DIR_))
175.             throw new PrestaShopException((sprintf(Tools::displayError('Current theme unavailable "%s". Please check your theme directory name and permissions.'), basename(rtrim(_PS_THEME_DIR_, '/\\')))));
176.
177.         if (Configuration::get('PS_GEOLOCATION_ENABLED'))
178.             if (($newDefault = $this->geolocationManagement($this->context->country)) && Validate::isLoadedObject($newDefault))
179.                 $this->context->country = $newDefault;
180.

• FrontControllerCore->init - [line 45 - override/controllers/front/IndexController.php]
  39.         {        
  40.             $this->display_column_left = ((int)Configuration::get('ASP_HOME_COLUMN_LEFT') == 1);
  41.             $this->display_column_right = ((int)Configuration::get('ASP_HOME_COLUMN_RIGHT') == 1);
  42.         }
  43.         
  44.         parent::init();
  45.         
  46.         if(Module::isInstalled('agilemultipleshop') && Shop::$id_shop_owner>0)
  47.         {        
  48.             $this->productSort();
  49.             
• IndexController->init - [line 163 - classes/controller/Controller.php]
  157.     /**
  158.      * Start controller process (this method shouldn't be overriden !)
  159.      */
  160.     public function run()
  161.     {
  162.         $this->init();
  163.         if ($this->checkAccess())
  164.         {
  165.             // setMedia MUST be called before postProcess
  166.             if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))
  167.                 $this->setMedia();
• ControllerCore->run - [line 373 - classes/Dispatcher.php]
  367.             // Execute hook dispatcher
  368.             if (isset($params_hook_action_dispatcher))
  369.                 Hook::exec('actionDispatcher', $params_hook_action_dispatcher);
  370.
  371.             // Running controller
  372.             $controller->run();
  373.         }
  374.         catch (PrestaShopException $e)
  375.         {
  376.             $e->displayMessage();
  377.         }
• DispatcherCore->dispatch - [line 28 - index.php]
  22. * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
  23. * International Registered Trademark & Property of PrestaShop SA
  24. */
  25.
  26. require(dirname(__FILE__).'/config/config.inc.php');
  27. Dispatcher::getInstance()->dispatch();