arrerab Posted December 9, 2014 Share Posted December 9, 2014 I have a checkout page that is blank! Anyone know how to fix this? Is there a way to debug this? I can provide details of the shop if needed. The page doesn't output anything in the console or in the source. If anyone can help thanks. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 9, 2014 Share Posted December 9, 2014 For blank page, you need the underlying php error. Also see your hosting php error log for your shop domain. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
arrerab Posted December 10, 2014 Author Share Posted December 10, 2014 Thanks @elpatron. Here is the error messages that show up on the check out page. Notice: Use of undefined constant _RIJNDAEL_KEY_ - assumed '_RIJNDAEL_KEY_' in /home/ben2929viti/public_html/store/classes/Cookie.php on line 80Notice: Use of undefined constant _RIJNDAEL_IV_ - assumed '_RIJNDAEL_IV_' in /home/ben2929viti/public_html/store/classes/Cookie.php on line 80Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in/home/ben2929viti/public_html/store/controllers/front/ParentOrderController.php on line 55Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in/home/ben2929viti/public_html/store/controllers/front/ParentOrderController.php on line 56Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in /home/ben2929viti/public_html/store/classes/controller/FrontController.phpon line 793Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262144 bytes) in /home/ben2929viti/public_html/store/modules/avalaratax/sdk/classes/TaxServiceSoap.class.php on line 62 23.229.172.212 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 10, 2014 Share Posted December 10, 2014 Thanks @elpatron. Here is the error messages that show up on the check out page. Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262144 bytes) in /home/ben2929viti/public_html/store/modules/avalaratax/sdk/classes/TaxServiceSoap.class.php on line 62 23.229.172.212 now you php has only 67 megabyte to work with, contact hosting company and ask them to double that to 128mb. Link to comment Share on other sites More sharing options...
arrerab Posted December 10, 2014 Author Share Posted December 10, 2014 Thanks! I adjusted this but i still have these errors showing up on the entire website - Notice: Use of undefined constant _RIJNDAEL_KEY_ - assumed '_RIJNDAEL_KEY_' in /home/ben2929viti/public_html/store/classes/Cookie.php on line 80Notice: Use of undefined constant _RIJNDAEL_IV_ - assumed '_RIJNDAEL_IV_' in /home/ben2929viti/public_html/store/classes/Cookie.php on line 80Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in/home/ben2929viti/public_html/store/controllers/front/ParentOrderController.php on line 55Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in/home/ben2929viti/public_html/store/controllers/front/ParentOrderController.php on line 56Warning: Cannot modify header information - headers already sent by (output started at /home/ben2929viti/public_html/store/classes/Cookie.php:80) in /home/ben2929viti/public_html/store/classes/controller/FrontController.phpon line 793 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 10, 2014 Share Posted December 10, 2014 turn off error reporting...these are not error, just wantings/notices...should have 'no' adverse affect. Link to comment Share on other sites More sharing options...
arrerab Posted December 10, 2014 Author Share Posted December 10, 2014 i did. and it shows up blank. the website homepage and other pages show up except when i click check out i go to a blank page. the url for the check out is.. didn't put the link here for certain reasons but this is the url string that is displayed in the address bar. https://www.mydomaincom/store/quick-order Link to comment Share on other sites More sharing options...
arrerab Posted December 10, 2014 Author Share Posted December 10, 2014 any idea? ive looked on here but couldnt find a solution. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 10, 2014 Share Posted December 10, 2014 I can only guess that the memory is still and issue, I don't 'think' the other notice/warnings are causing issue. Please understand not all solutions are easy to obtain in the medium. Tech with hands on could probably solve in a jiffy...here sometimes we just help by holding hands...you may want to consider posting in job offers, very good folks there that work reasonably. you can load this free module to check memory from your back office, i.e. actual php settings as seen by ps http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ Link to comment Share on other sites More sharing options...
Recommended Posts