Unknown error when uploading Hi-Res Pics..

[roma123]

Hey Guys. I have seem to have run into a big problem with my prestashop 1.6 shop I am developing for a client. For some reason when I try to upload PRODUCT images that are over 72dpi ( e.g 180 dpi or 300 dpi) I receive a  RED error box but its empty and then gives me one kind of empty image with a "?" , check the attached image.

Also, sometimes it would give me the "memory limit" message but I have already changed the server limit to 128MB.

I have attached a sample of the image that I am using. (see if you can upload it or use them in original format)

 

Guys please help me out with this, it is imperative that I can upload the hi-res photo's as my client has thousands of these and wants to upload them !

 

Thanks.

[farior]

I have exactly the same weird error with a fresh install of PS 1.6.0.9 and can't find solution nowhere. I also posted a topic here http://www.prestashop.com/forums/topic/368524-images-uploading-problem-with-a-new-presashop-installation/ and have no answer by now. Did you find some additional info?

Edited October 12, 2014 by farior (see edit history)

[PrestaHeroes USA]

good two birds, one stone

 

start by turning on error reporting and reproduce issue to see if you get error reported.

 

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/

 

for understanding of your runtime phpinfo, use this free module, it is 'very' useful. 

 

http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/

[farior]

My solution:

I increased my PHP memory limit through the php.ini at the PrestaShop folder by adding this row:

 

memory_limit = "1000M"