michaelm11 Posted September 5, 2014 Share Posted September 5, 2014 Hi, when someone places an order on my store and checks-out, i'm not getting any emails that they've ordered anything at all... I have already setup my email address im running PrestaShop 1.4.8.2 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 5, 2014 Share Posted September 5, 2014 Hi, do you have free addon's module 'Mail Alerts' installed and configured? Link to comment Share on other sites More sharing options...
michaelm11 Posted September 5, 2014 Author Share Posted September 5, 2014 Hi, do you have free addon's module 'Mail Alerts' installed and configured? I cant find it at all, if you could please upload the latest one for me here I would be most grateful someone posted a link from gighub or something but it didnt work ( it was a developer or master thing) please assist Link to comment Share on other sites More sharing options...
michaelm11 Posted September 6, 2014 Author Share Posted September 6, 2014 bump Link to comment Share on other sites More sharing options...
loulou66 Posted September 6, 2014 Share Posted September 6, 2014 HI google is your friend http://lmgtfy.com/?q=github+mailalerts @++ Loulou66 Link to comment Share on other sites More sharing options...
michaelm11 Posted September 6, 2014 Author Share Posted September 6, 2014 HI google is your friend http://lmgtfy.com/?q=github+mailalerts @++ Loulou66 And which one do I download? The master one ? or the developer one? I tried downloading both zips, I then unzipped the folder and ftp'd it to my modules folder on my server, but when I went into the backend of my prestashop, under modules , to install it, I couldn't find mail alerts at all! Link to comment Share on other sites More sharing options...
loulou66 Posted September 6, 2014 Share Posted September 6, 2014 Hi master @++ Loulou66 Link to comment Share on other sites More sharing options...
michaelm11 Posted September 6, 2014 Author Share Posted September 6, 2014 Hi master @++ Loulou66 I tried that when I downloaded the zip file from that site, and then ftp'd the folder contents to my modules folder on my server and then went into the backend on my prestashop , and clicked modules, mail alerts isn't showing up anywhere as a module in the backend? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 6, 2014 Share Posted September 6, 2014 be careful about duplicate posting, it wastes community time working for you twice. if you are not able to do this on your own, then you should consider posting in job offers, so it can be done quick, and at reasonable price. Link to comment Share on other sites More sharing options...
loulou66 Posted September 6, 2014 Share Posted September 6, 2014 Hi 1°) download mailalerts-master.zip and unzip it on your computer 2°) go un the folder where you have unzip the module and rename mailalerts-master to mailalerts 3°) upload this folder in your FTP in the modules directory in the modules you must have the mailalert directory containing the file of modules and not one second directory named mailalert or mailalert-master 4°) you can now see the module in your BO @++ Loulou66 Link to comment Share on other sites More sharing options...
duredo Posted September 7, 2014 Share Posted September 7, 2014 please also check your spam folder on your email. in my case, email from my prestashop mark as spam Link to comment Share on other sites More sharing options...
michaelm11 Posted September 7, 2014 Author Share Posted September 7, 2014 Hi 1°) download mailalerts-master.zip and unzip it on your computer 2°) go un the folder where you have unzip the module and rename mailalerts-master to mailalerts 3°) upload this folder in your FTP in the modules directory in the modules you must have the mailalert directory containing the file of modules and not one second directory named mailalert or mailalert-master 4°) you can now see the module in your BO @++ Loulou66 I did that but now when I am in the modules backend on prestashop it shows blank page, : Link to comment Share on other sites More sharing options...
loulou66 Posted September 7, 2014 Share Posted September 7, 2014 Hi ok can you activate error message and tell us the error http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ @++ Loulou66 Link to comment Share on other sites More sharing options...
michaelm11 Posted September 7, 2014 Author Share Posted September 7, 2014 (edited) Hi ok can you activate error message and tell us the error http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ @++ Loulou66 Ok I have made some slight progress but I am still NOT receiving any emails when I do a test order. downloaded my prestashop version from here http://www.prestasho...lopers-versions again and I extracted the mailalerts folder from the modules folder from that download, and then FTP'd it to my modules folder on my server , installed it and configured it and everything is configured that end I have 'Receive a notification if a new order is made' checkbox ticked, and I have my websites email address (eg [email protected]) I then did a test order with a proper paypal checkout from a different paypal account, and I , the seller, still didnt receive an email confirming that a new sale has been made BTW I also turned on the error message mode in the config folder as mentioned above, and no errors are being shown please advise Edited September 7, 2014 by michaelm11 (see edit history) Link to comment Share on other sites More sharing options...
michaelm11 Posted September 7, 2014 Author Share Posted September 7, 2014 (edited) sorry double post please delete Edited September 7, 2014 by michaelm11 (see edit history) Link to comment Share on other sites More sharing options...
loulou66 Posted September 7, 2014 Share Posted September 7, 2014 Hi When you a test in BO=>advenced Setting=>e-mail you receive the email look in spam folder if you reveive it in @++ Loulou66 Link to comment Share on other sites More sharing options...
michaelm11 Posted September 7, 2014 Author Share Posted September 7, 2014 Hi When you a test in BO=>advenced Setting=>e-mail you receive the email look in spam folder if you reveive it in @++ Loulou66 what is 'BO' ? by the way, I check junk and nothing is showing, i have no errors showing in prestashop, no idea why i still not receive any email when someone does order? Link to comment Share on other sites More sharing options...
loulou66 Posted September 7, 2014 Share Posted September 7, 2014 Hi BO = Back Office @++ Loulou66 Link to comment Share on other sites More sharing options...
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