Problem: This transaction cannot be processed due to an unsupported currency.

[SharkTanq]

Hello

 

I have Paypal Pro (registered in the U.S.) with the newest Prestashop version installed. Using this plugin to make Paypal Pro work.

 

I have my webshop in Swedish Kroner (SEK), which is one of the 26 currencies supported by Paypal Pro.

 

Unfortunately, when a customer tries to pay for an item in SEK, this message shows up:

 

There was an error processing your payment
Details: This transaction cannot be processed due to an unsupported currency.

 

I contacted Paypal, and they blame it on the configurations in Prestashop.

I also contacted the people who made the module I linked to above, and they say SEK might not be supported by Paypal Pro.

 

I dont know what to do here. I depend on charging my customers ON SITE with credit cards and in non-USD currency.

 

My test customer bought an item successfully when I put "currency conversion" on inside Paypal, but then the sale is recorded in USD in backoffice. I need my customers to receive payment confirmation with the currency they actually paid in!

 

Any fixes to this? Where does the problem come from?

 

Thank you