Elaine Leung Posted August 9, 2014 Share Posted August 9, 2014 Hi Norton said my site is not trusted and I need to verify I am the owner of my site. How to and where should I upload to. I use CPanel, I think I should upload to file manager, there are web root, document root, and I am worry I make a mistake if I upload to the wrong bit. The following is the message from Norton: Click here to download the Authentication file nortonsw_2b0d03c0-01e9-0.html. 2. Upload the file to the root folder of https://www.naturalskincarelondon.co.uk/. Please help. I don't want Norton say my site is ???? Chi Chi Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 9, 2014 Share Posted August 9, 2014 best to look outside prestashop forum and look at norton forum here is example of same/similar issue https://community.norton.com/t5/Norton-Internet-Security-Norton/Verify-Site-Ownership-for-Norton-Safe-Web/td-p/176151 Link to comment Share on other sites More sharing options...
Elaine Leung Posted August 10, 2014 Author Share Posted August 10, 2014 Thank you EI. I have successfully verified I am the owner of the my site. May I ask you a question and why norton said "screenshot not available" Thanks Chi Chi Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 10, 2014 Share Posted August 10, 2014 Thank you EI. I have successfully verified I am the owner of the my site. May I ask you a question and why norton said "screenshot not available" Thanks Chi Chi hi, no idea..glad you got it sorted, please visit community often and help others. Link to comment Share on other sites More sharing options...
Elaine Leung Posted August 11, 2014 Author Share Posted August 11, 2014 Thank you for the encouragement. 1 Link to comment Share on other sites More sharing options...
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