Ralph Northcott Posted August 6, 2014 Share Posted August 6, 2014 My site is not accessible from either the front or back ends. I just get blank pages. My host (1 and 1) will not respond to requests for them to alter my php.ini (to insert "memory_limit = 128M"). They say I must do it myself, but there is no access to my php.ini from my 1&1 control panel. I have looked on the forums and enabled errors. This is the error I get: Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /homepages/14/d533463644/htdocs/.../cache/smarty/compile/7e/1e/8f/wrt53e266fc6b80f1.13942160' in /homepages/14/d533463644/htdocs/.../tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /homepages/14/d533463644/htdocs/.../tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/homepages/14/d...', '<?php /* Smarty...', Object(Smarty)) #1 /homepages/14/d533463644/htdocs/.../tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /homepages/14/d533463644/htdocs/.../classes/module/Module.php(2020): Smarty_Internal_TemplateBase->fetch() #3 /homepages/14/d533463644/htdocs/.../modules/homeslider/homeslider.php(477): ModuleCore->d in/homepages/14/d533463644/htdocs/.../tools/smarty/sysplugins/smarty_internal_write_file.php on line 44 As I cannot alter my php.ini - is there anything else I can do? Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2014 Share Posted August 6, 2014 problem is not related to memory, i think it looks like problem with saving files cache directory has got proper permissions? also, as far as i remember 1&1 had before some limitations related to number of files on hosting account. well, cache generate a lot of files perhaps problem is related to this? you exceeded files limit and new one can't be created Link to comment Share on other sites More sharing options...
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