prestashop admin is often logging out

[immaculate]

Hi,

 

After entering the admin section, it automatically logouts after selecting  any back office menu.

 

I have tried the following methods:

 

In classes/cookie.php.

 

1) I increased and descreased the cookie time
 

    Increased:

    $this->_expire = is_null($expire) ? time() + 1728000 : (int)$expire;

    Descrease:

    $this->_expire = is_null($expire) ? time() + 3600: (int)$expire;

 

But it did not resolved the logout issue in admin end.

 

What might be the solution to fix the same.

 

Kindly help me to fix this issue.

 

Expecting a favourable reply.

 

Thanks.

Immaculate.X

 

 

 

[vekia]

 

1) I increased and descreased the cookie time

 

    Increased:

    $this->_expire = is_null($expire) ? time() + 1728000 : (int)$expire;

 

    Descrease:

    $this->_expire = is_null($expire) ? time() + 3600: (int)$expire;

 

But it did not resolved the logout issue in admin end.

and you changed also $expire param value? if not, prestashop will use this variable instead of value you increased

[immaculate]

Hi Vekia,

 

I haven't set the $expire param value.

 

What value to set and where to set?

 

Kindly help me.

 

Thanks.

Edited August 5, 2014 by immaculate (see edit history)

[vekia]

in back office under administration > preferences 

there is a field to define cookie lifetime

[immaculate]

Hi Vekia,

 

I am using Prestashop1.6.0.6. I couldnt find the cookie lifetime field.

 

Could you please let me know vekia.

 

Thanks for your support.

 

Thanks.

[vekia]

open this section:

 

 

there should be an option to:

[immaculate]

Hi Vekia,

 

Thanks for the reply, I found the life time set cookies.

 

But i could see 480 hours set for (back office and front office field) , so it has been set for 20 days.But how its often logging out if the cookies time set to 480hours?

 

Kindly Help.

[ozcor]

Hi Vekia,

 

Thanks for the reply, I found the life time set cookies.

 

But i could see 480 hours set for (back office and front office field) , so it has been set for 20 days.But how its often logging out if the cookies time set to 480hours?

 

Kindly Help.

 

Sorry to crash your thread but I am having the same problem. I am unable to do any work as each time i configure or change anything in the backend and hit save the admin login screen pops up and I lose all the work..  I see that this has been a problem with many versions of prestashop but after searching here I couldn't find an answer..   I hope someone can shed some light on this or I won't be able to use prestashop, which would be very disappointing..

 

UPDATE: I seem to have fixed the problem by simply entering a different cookie time out and saving.. I guess the default setting needed to be updated.

Edited August 7, 2014 by ozcor (see edit history)