About us page not showing image

[al nahian]

Hello,

I am using "prestashop_1.6.0.8" (localhost). I found that the "About us" page is not showing "cms-img.jpg" image. I can add the image in my back office (preferences -> CMS -> About us). The source of the page includes "<img title="cms-img" src="../img/cms/cms-img.jpg" alt="cms-img" width="370" height="192" />". In the "Edit: About us" page, the image is shown prefectly. But whenever I visit About us page, I find that the image below "OUR TEAM" header is not available.

I found several discussions about this problem but none of them worked for me.

The .htaccess file img/cms folder contains the following code:

 

<IfModule mod_php5.c>
    php_flag engine off
</IfModule>
deny from all
<Files ~ "(?i)^.*\.(jpg|jpeg|gif|png)$">
    order deny,allow
    allow from all
</Files>

 

Please help me regarding this issue.

[vekia]

you've got problem with image only in back office or both in front and back end? 

[al nahian]

Hi vekia, the back office is showing the image. But the front end is not.

 

I attached the screenshot of back office and frond end with this reply. No 1 is back office and No 2 is front end. Please check the image.

Thanks.

[al nahian]

Update:

I just installed another shop from scratch (prestashop version 1.6.0.8). But I am facing the same problem with this fresh installed shop.

 

I can see the image in back office but the front end is not showing the image.

 

How do I solve this problem ?

[al nahian]

Okay, I think I found the solution.

In the back office, the About us page contains the image "cms-img". But the image is not shown at front end.

 

The image link provided by default was "../img/cms/cms-img.jpg". The link should be edited like "localhost/your_project_name/img/cms/cms-img.jpg".

 

Now the image is shown properly.

[vekia]

but if you go online, it will not work, because it will point to localhost host

[al nahian]

Well, this is how I solved my problem. (for localhost)

I deleted the default image from my back office and inserted the same image again into that section. Then I found that the image is shown in the front end. I found that the default image link was changed, that's what I mentioned in my previous reply.

 

So how can I solve this problem when I go online? Do I need to deploy the shop first and then modify the shop? I want to modify the shop first using localhost and then deploy online.

 

I also tried the latest 1.6.0.9 version and found the same problem. Is there any solution ?

Edited August 2, 2014 by al nahian (see edit history)

[afshop]

Well, this is how I solved my problem. (for localhost)

I deleted the default image from my back office and inserted the same image again into that section. Then I found that the image is shown in the front end. I found that the default image link was changed, that's what I mentioned in my previous reply.

 

So how can I solve this problem when I go online? Do I need to deploy the shop first and then modify the shop? I want to modify the shop first using localhost and then deploy online.

 

I also tried the latest 1.6.0.9 version and found the same problem. Is there any solution ?

 

Hi,

 

I have me too a similar problem, all the images in the img/cms not showen.

 

I see if i check with file manager but I don't see them both backoffice and front office.

 

I think ther eis problem in the img/cms folder but I don't try it.

 

How did you solve it?

 

thanks

angela

[DrunkBug]

For those who can't see images in FO, in your .htaccess file in root folder, before this line:

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

Add following lines:

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^.*/img/cms/(.*)$ %{ENV:REWRITEBASE}img/cms/$1 [L]
</IfModule>

IMPORTANT NOTE: this works if website is in root directory, if it is in a subfolder, change the line RewriteRule . - [E=REWRITEBASE:/] to RewriteRule . - [E=REWRITEBASE:/your_subfolder/]

[afshop]

For those who can't see images in FO, in your .htaccess file in root folder, before this line:

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

Add following lines:

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^.*/img/cms/(.*)$ %{ENV:REWRITEBASE}img/cms/$1 [L]
</IfModule>

IMPORTANT NOTE: this works if website is in root directory, if it is in a subfolder, change the line RewriteRule . - [E=REWRITEBASE:/] to RewriteRule . - [E=REWRITEBASE:/your_subfolder/]

 

Thanks for your answer but not works.

[DrunkBug]

Thanks for your answer but not works.

Give me a link to your website and post what exactly did you put in your .htaccess file

[afshop]

Give me a link to your website and post what exactly did you put in your .htaccess file

 

Hi,

 

I solved in this moment, there was a file .htaccess in the dir img/cms with this row: php_flag engine off

 

I delete the file htaccess in this dir and now i see also these images.

 

Thanks for your help.