usascottwright Posted July 2, 2014 Share Posted July 2, 2014 I thought I renewed my webhosting through godaddy but I didn't and they suspended the account. I paid they restored my account but now I cannot get back into my account using the link I was using to logg in http://my411data.info/prestashop/admin6588/index.php What do i need to do now? He is what I tried to do with no luck: godaddy.com log into the file manager click in to Prestashop folder click into admin6588 folder double click the file login.php and index.php they just come up with the file programming and does not open the weblink for me to enter login id and password. Can someone help me in how to find the new link so I can get back into my store or what I have to do so my sight runs again? Link to comment Share on other sites More sharing options...
Ken_GoDaddy Posted July 3, 2014 Share Posted July 3, 2014 @usascottwright,I'm with GoDaddy and came across your post.It sounds like you had purchased a new hosting and the site was restored to the new hosting account correct?If that is the case, it sounds like your Prestashop connections strings need to be updated to point to the new database that would have been created for your restored site. More information on updating your connections strings can be found at the link below.http://support.godaddy.com/help/article/3323/locating-your-database-connection-stringsShould you have additional questions on updating the connections strings our 24/7 customer support teams are available at 480-505-8877 or via chat at Support.GoDaddy.com 1 Link to comment Share on other sites More sharing options...
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