tztudio Posted March 31, 2014 Share Posted March 31, 2014 Please help! Mwebsite is not working all of a sudden. When I go to my home page, there is just a white screen. Is anyone familiar with this problem? www.tstudiojewelry.com Thank you! : ) Link to comment Share on other sites More sharing options...
El Patron Posted March 31, 2014 Share Posted March 31, 2014 turn on errors, then search that error for related forum post http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 I'm sorry, how do I turn on errors? Thank you! : ) Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 Oh I see it, thank you! Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 It says this ... Fatal error: Call to undefined method Category::getNestedCategories() in /home/tztudi5/public_html/modules/blocktopmenu/blocktopmenu.php on line 343 Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 Can someone tell me what this error means please? Fatal error: Call to undefined method Category::getNestedCategories() in /home/tztudi5/public_html/modules/blocktopmenu/blocktopmenu.php on line 343 I looked in my modules, and I do not see blocktopmenu. Link to comment Share on other sites More sharing options...
vekia Posted March 31, 2014 Share Posted March 31, 2014 what prestashop version you use? it looks like you updated module, and in 1.5 new version doesnt work. take a look here: http://www.prestashop.com/forums/topic/317315-updated-29-03-2014-new-suggested-modules-updates-for-15xx-are-broken/ 1 Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 Will it fix the problem if I update to Prestashop 1.6? Link to comment Share on other sites More sharing options...
tztudio Posted March 31, 2014 Author Share Posted March 31, 2014 Hey, I replaced blocktopmenu module, and it seems to be working! Thank you SOOOO much! I was ready to pull my hair out. : ) Teresa Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts