onlinerepa Posted March 24, 2014 Share Posted March 24, 2014 Hi Last week I updated to the new version of prestashop. After updating, I noticed that my left column has disappeared from the product pages and the CMS pages. My category and other left column modules will not transplant on these pages however, it appears on the login, my account, In the user/customer view, the left column does not appear on any of the My Account Links. I really need to get this issue fixed. Any assistance resolving this matter is greatly appreciated. Links to a few pages that works and don't work. Product page link: http://www.simplycarolyn.com/259-forever-princess.html CMS Page: http://www.simplycarolyn.com/content/6-simply-carolyn-ring-chart-conversion Login Link: http://www.simplycarolyn.com/login?back=my-account New Products: http://www.simplycarolyn.com/new-products Thank you Link to comment Share on other sites More sharing options...
vekia Posted March 24, 2014 Share Posted March 24, 2014 your website is under maintenance mode. Link to comment Share on other sites More sharing options...
onlinerepa Posted March 24, 2014 Author Share Posted March 24, 2014 Now that is odd because it is not under maintenance and I just checked the backend, my shop is enabled. Link to comment Share on other sites More sharing options...
Guest Posted March 24, 2014 Share Posted March 24, 2014 You have some country blocks enabled? I get this: You cannot access this store from your country. We apologize for the inconvenience. Link to comment Share on other sites More sharing options...
onlinerepa Posted March 24, 2014 Author Share Posted March 24, 2014 No, I do not have any countries blocked but, I noticed the option at the bottom was on yes. All of my countries are enabled. Please try again. Link to comment Share on other sites More sharing options...
Guest Posted March 24, 2014 Share Posted March 24, 2014 Still Blocked - Have you looked in preferences > Geolocation? Link to comment Share on other sites More sharing options...
onlinerepa Posted March 24, 2014 Author Share Posted March 24, 2014 Ugh! Please try it now. I just changed it there also. Link to comment Share on other sites More sharing options...
Guest Posted March 24, 2014 Share Posted March 24, 2014 Good news - I can now see your site Bad news - I can see the left column is missing Have you tried Preferences > Themes > edit the them, scroll down and you can select which columns appear on which pages Are you using a bespoke theme? perhaps check with the them creators to ensure it is 1.6 compliant Link to comment Share on other sites More sharing options...
onlinerepa Posted March 24, 2014 Author Share Posted March 24, 2014 That is the bad news about it, when I go in to the edit, the left & right column , category, cms, index, manufacturer, product, stores, and suppliers cannot be activated. I have been getting a pop up telling me that "an error occurred while updating this meta." I purchased the theme in January and I am sure I was told it would be 1.6 compliant but now I am told it isn't. Link to comment Share on other sites More sharing options...
vekia Posted March 25, 2014 Share Posted March 25, 2014 it mean that your theme_meta table in incomplete check this topic: http://www.prestashop.com/forums/topic/317556-left-column-in-the-categories-page/ especially [best answer] Link to comment Share on other sites More sharing options...
onlinerepa Posted March 25, 2014 Author Share Posted March 25, 2014 Thank you for the link but I have no idea what I am looking at. I have NO experience with the coding and will surely make a huge mess of everything. I am disappointed in Templatemela for selling a theme in January that is not compliant. Thanks Link to comment Share on other sites More sharing options...
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